Identifikasi Kebutuhan Konsumen Katering Makan Siang Di Lingkup Dosen dan Karyawan Universitas Ahmad Dahlan Yogyakarta
DOI:
https://doi.org/10.12928/jfc.v2i2.1940Keywords:
bisma catering, identifikasi keinginan konsumen, usaha jasa bogaAbstract
Bisma Catering merupakan teaching factory di program studi vokasi D-IV Bisnis Jasa Makanan. Konsumen Bisma Catering adalah dosen dan karyawan Universitas Ahmad Dahlan. Konsumen memiliki kebutuhan dan selera yang berbeda-beda. Permasalahannya adalah Bisma Catering belum memiliki data akan keinginan dan selera konsumen. Tujuan studi ini adalah untuk mengidentifikasi dan mendokumentasikan kebutuhan konsumen katering di Universitas Ahmad Dahlan. Studi ini merupakan studi deskriptif dengan metode survei. Subyek adalah dosen dan karyawan UAD dengan jumlah (n) 100 orang. Instrumen studi berupa google form yang disebar melalui aplikasi whatsapp. Data yang diperoleh selanjutnya dianalisis secara deskriptif. Hasil studi menunjukkan 58,7% responden adalah perempuan. 59,7% berprofesi sebagai dosen dan 40,3% karyawan. 42,9%% responden menginginkan makan siang dengan rentang harga Rp 13.000-15.000. 44,7% menyukai rasa sedikit pedas. 93,5% tidak ada alergi makanan, 93,5% menyukai sayur dan 67,5% menginginkan masakan yang ditumis. 48,1% menginginkan kemasan rantang plastik.
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