Developing and Managing MSME Websites to Improve Kampoeng Ilmu's Operational Performance

Authors

  • Amalia Nur Alifah Data Science Study Program, Telkom University, Surabaya, Indonesia
  • Desita Nur Rachmaniar Logistics Engineering Study Program, Telkom University, Surabaya, Indonesia
  • Tanzilal Mustaqim Informatics Study Program, Telkom University, Surabaya, Indonesia
  • Sulthan Rafif Data Science Study Program, Telkom University, Surabaya, Indonesia

DOI:

https://doi.org/10.12928/spekta.v6i2.13871

Keywords:

Community service, Digitalization, Kampoeng Ilmu, UMKM, Website

Abstract

Background: MSMEs in Kampoeng Ilmu Surabaya continue to face obstacles in product marketing and digital adoption, which limit their operational growth. This program aims to address these issues by developing an integrated website and improving digital literacy among MSME partners to strengthen their online visibility and business sustainability.

Contribution: The program contributes to the community by providing a digital platform (UMKMCerdas website) that enables MSMEs to independently manage product data, storefront profiles, and promotional information. It also enhances partners’ capacity to operate digital tools, supporting long-term empowerment and competitiveness.

Method: The implementation consisted of five structured stages: needs analysis through interviews, website design with UI/UX and database planning, website development using PHP (Laravel), MySQL, Tailwind, and Filament, training and mentoring for MSME partners, and evaluation through continuous monitoring. A participatory approach was used to ensure active involvement and skill transfer to 82 MSME actors.

Results: The integrated website successfully provides features such as bookstore profiles, product catalogs, Google Maps integration, WhatsApp contacts, and an admin dashboard. Post-training responses showed significant enhancement in partners’ confidence and ability to use digital tools for promoting their businesses and managing information.

Conclusion: The program effectively strengthens the digital capabilities of Kampoeng Ilmu MSMEs, enabling them to manage business content independently and expand their market reach.

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Published

2025-12-20

How to Cite

Alifah, A. N., Rachmaniar, D. N., Mustaqim, T., & Rafif, S. (2025). Developing and Managing MSME Websites to Improve Kampoeng Ilmu’s Operational Performance. SPEKTA (Jurnal Pengabdian Kepada Masyarakat : Teknologi Dan Aplikasi), 6(2), 219–229. https://doi.org/10.12928/spekta.v6i2.13871

Issue

Vol. 6 No. 2 (2025)

Section

Information Technology and Information Systems

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Copyright (c) 2025 Amalia Nur Alifah, Desita Nur Rachmaniar, Tanzilal Mustaqim, Sulthan Rafif

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