PENGARUH DANA KAPITASI DALAM MENINGKATKAN KUALITAS LAYANAN PADA FASILITAS KESEHATAN TINGKAT PERTAMA DI YOGYAKARTA
DOI:
https://doi.org/10.12928/j.reksa.v7i2.2925Keywords:
Capitation, Capitation Payment System, Incentives, Proportion of Capitation, Service Quality, Primary CareAbstract
This study aims to investigate the effect of capitation in improving the service quality at primary care in Yogyakarta province. Variables in this research are incentives and the proportion of capitation. This research use financial and performance primary care reports which collected from Health Agency in Yogyakarta Province. Data was successfully processed were 62 reports. The results of this research show that incentives and the proportion of capitation statistically influence in improving service quality, on the other side proportion of capitation funds statistically does not strengthen relationship between incentives and service quality.
References
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Bastian, Indra. 2018. Akuntansi Kesehatan. Penerbit Erlangga: Jakarta
Bonner, S.E. dan G. B. Sprinkle. 2002. The Effects of Monetary Incentives on Effort and Task Performance: Theories, Evidence, and A Framework for Research. Accounting, Organizations, and Society 27; 303- 345.
Eisenhardt, K. M. 1989. Agency Theory. An Assessment And Review. Academy Of Management Review, 14(1): 57-74. evidence in general practice. Scandinavian Journal of Primary Health Care, 2013; 31: 56–63
Ghozali, Imam. 2011. Aplikasi Analisis Multivariate Dengan Program IBM SPSS 19. 5thed. Semarang: Badan Penerbit UNDIP.
Goodson, John D, Arlene S Bierman, Oliver Fein, Kimberly Rask, Eugene C Rich, and P Harry. 2001. “The Future of Capitation The Physician Role in Managing Change in Practice.â€
Gronroos, Christian. 1990. Service Management and Marketing. Toronto: Lexington Books.
Handoko, M. 1992. Motivasi Daya Penggerak Tingkah Laku. Yogyakarta: Kanisius.
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Jacob, Paul, Till Bärnighausen, Aurélia Souares, Adama Traoré, Brice Bicaba, Ali Sié, and Rainer Sauerborn. 2014. “Social Science & Medicine Provider Payment Methods and Health Worker Motivation in Community-Based Health Insurance : A Mixed-Methods Study†108:2013–15.
Jegers, Marc, Katrien Kesteloot, Diana De Graeve, and Willem Gilles. 2002. “A Typology for Provider Payment Systems in Health Care.†Health Policy 60 (3):255–73. https://doi.org/10.1016/S0168-8510(01)00216-0.
Jensen, M. C and Meckling, W.H. 1976. Theory of the Firm: Managerial Behavior, Agency Costs and Ownership Structure. “Journal of Financial Economicsâ€, Oktober, 1976, V. 3, No. 4, pp.305-360.
Kemenkes. (2009). Sistem kesehatan nasional: Jakarta.
Kemenkes. (2014). Permenkes no. 28 tahun 2014 tentang Pedoman Pelaksanaan Program Jaminan Kesehatan Nasional.
Kemenkes. (2015). Jumlah Puskesmas per Juni 2015 menurut Propinsi dan Kabupaten/Kota. Retrieved from http://www.depkes. go.id/download.php?file=download/pusdatin/ lain- lain/JumlahPuskesmas 30 Juni 2018.pdf
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Pemerintah Republik Indonesia. Peraturan Badab penyelenggara jaminan sosial Nomor 2 Tahun 2015 tentang norma penetapan besaran kapitasi dan pembayaran kapitasi berabasis pemenuhan komitmen pelayanan pada fasilitas kesehatan tingkat pertama
Pemerintah republik indonesia. Peraturan menteri Kesehatan Nomor 21 Tahun 2016 tentang Penggunaan dana kapitasi jaminan kesehatan nasional untuk jasa pelayanan kesehatan dan dukungan biaya operasional pada fasilitas kesehatan tingkat pertama milik pemerinatah daerah
Pemerintah republik Indonesia. Peraturan Presiden Nomor 32 Tahun 2014 tantang pengelolaan dan pemanfaatan dana kapitasi jaminan kesehatan nasional pada fasilitas kesehatan tingkat pertama milik pemerintan daerah
Pemerintah republik Indonesia. Undang-undang Nomor 24 Tahun 2011 Tentang Badan Penyelenggara Jaminan Sosial
Pemerintah republik Indonesia. Undang-undang Nomor 25 Tahun 2009 Tentang Pelayanan Publik
Pemerintah republik Indonesia. Undang-undang Nomor 40 Tahun 2004 Tentang Sistem Jaminan Sosial Nasional (SJSN)
Pine, Michael, Roger J Meimban, and Gregory J Pine. 2010. “C 862 |.†October 48 (10):862–68.
Prasojo, Eko. 2006. Reformasi Birokrasi di Indonesia: Beberapa Catatan Kritis. Jurnal Ilmu Admnistrasi dan Organisasi, Bisnis & Birokrasi, Volume 14, Nomor 1 (Januari).
Robinson, J C. 2001. “Theory and Practice in the Design of Physician Payment Incentives.†The Milbank Quarterly 79
Rosenthal, Frank. 2006. What is the empirical basis for paying for quality in health care?. Med Care Res Rev.
Scott, A, P Sivey, and D Ait Ouakrim. 2011. “The Effect of Financial Incentives on the Quality of Health Care Provided by Primary Care Physicians.
Sinambela, Lijan Poltak. 2006. Reformasi Pelayanan Publik, Teori, Kebijakan dan Implementasi. Jakarta: PT Bumi Aksara
Sugiyono. 2007. Statistika Untuk Penelitian. Bandung: Alfabeta.
Van Djik et al. 2014. Impact of remuneration on guideline adherence: Empirical. Scandinavian Journal of Primary Health Care, 2013; 31: 56–63
Atkinson, A.A., R.D. Banker, R.S. Kaplan, dan S.M. Young. 2000. Management Accounting. New Jersey: Prentice Hall
Bastian, Indra. 2018. Akuntansi Kesehatan. Penerbit Erlangga: Jakarta
Bonner, S.E. dan G. B. Sprinkle. 2002. The Effects of Monetary Incentives on Effort and Task Performance: Theories, Evidence, and A Framework for Research. Accounting, Organizations, and Society 27; 303- 345.
Eisenhardt, K. M. 1989. Agency Theory. An Assessment And Review. Academy Of Management Review, 14(1): 57-74. evidence in general practice. Scandinavian Journal of Primary Health Care, 2013; 31: 56–63
Ghozali, Imam. 2011. Aplikasi Analisis Multivariate Dengan Program IBM SPSS 19. 5thed. Semarang: Badan Penerbit UNDIP.
Goodson, John D, Arlene S Bierman, Oliver Fein, Kimberly Rask, Eugene C Rich, and P Harry. 2001. “The Future of Capitation The Physician Role in Managing Change in Practice.â€
Gronroos, Christian. 1990. Service Management and Marketing. Toronto: Lexington Books.
Handoko, M. 1992. Motivasi Daya Penggerak Tingkah Laku. Yogyakarta: Kanisius.
Hasan Abdul Ghani, Sasmito. 2016. Policy Analysis Of Used Capital Fund Of Jkn Inprimary Healthcare In Bogor In 2016. Departemen Administrasi dan Kebijakan Kesehatan. FKM. UI
http://www.who.int/entity/rhl/effective_practice_and_organizing_care/cd008451/en/.
Jacob, Paul, Till Bärnighausen, Aurélia Souares, Adama Traoré, Brice Bicaba, Ali Sié, and Rainer Sauerborn. 2014. “Social Science & Medicine Provider Payment Methods and Health Worker Motivation in Community-Based Health Insurance : A Mixed-Methods Study†108:2013–15.
Jegers, Marc, Katrien Kesteloot, Diana De Graeve, and Willem Gilles. 2002. “A Typology for Provider Payment Systems in Health Care.†Health Policy 60 (3):255–73. https://doi.org/10.1016/S0168-8510(01)00216-0.
Jensen, M. C and Meckling, W.H. 1976. Theory of the Firm: Managerial Behavior, Agency Costs and Ownership Structure. “Journal of Financial Economicsâ€, Oktober, 1976, V. 3, No. 4, pp.305-360.
Kemenkes. (2009). Sistem kesehatan nasional: Jakarta.
Kemenkes. (2014). Permenkes no. 28 tahun 2014 tentang Pedoman Pelaksanaan Program Jaminan Kesehatan Nasional.
Kemenkes. (2015). Jumlah Puskesmas per Juni 2015 menurut Propinsi dan Kabupaten/Kota. Retrieved from http://www.depkes. go.id/download.php?file=download/pusdatin/ lain- lain/JumlahPuskesmas 30 Juni 2018.pdf
Kementrian kesehatan. 2016. Peraturan Menteri Kesehatan Republik Indonesia Nomor 21 Tahun 2016 Tentang Penggunaan Dana Kapitasi Jaminan Kesehatan Nasional Untuk Jasa Pelayanan Kesehatan Dan Dukungan Biaya Operasional Pada FKTP Milik Pemerintah Daerah. Kementrian Kesehatan RI.
KPK. (2015). KPK Temukan 4 Kelemahan Pengelolaan Dana Kapitasi. Retrieved from https://www.kpk.go.id/id/berita/siaranpers/ 2440-kpk-temukan-4-kelemahanpengelolaan- dana-kapitasi
Majeed, Azeem. 2002. “Risks and Benefits of the Use of Capitation Formulae in Primary Care.†Disease Management and Health Outcomes 10 (4):215–20. https://doi.org/10.2165/00115677-200210040-00002.
Muntlin A, Gunningberg L, Carlsson M. Patients perceptions of quality of care at an emergency department and identification of areas for quality improvement. J Clin Nurs 2006;15(8):1045-1056
Ninot, G., G. Moullec, M. C. Picot, A. Jaussent, M. Hayot, M. Desplan, J. F. Brun, J. Mercier, and C. Prefaut. 2011. “Cost-Saving Effect of Supervised Exercise Associated to COPD Self-Management Education Program.†Respiratory Medicine105(3
Palino. Delvianty. 2017.Analisis Pemanfaatan dana Kapitasi dalam meningkatkan Mutu Layanan pada Puskesmas Makale. Fakultas Ekonomika dan Bisnis UGM
Parasuraman, A, Berry, L.L, Zeithaml, V.A. 1990. Refinement and reassessment of the SERVQUAL scale. Journal of Retailing, Vol. 67 No
Pearson, W. S., D. E. King, and C. Richards. 2013. “Capitated Payments to Primary Care Providers and the Delivery of Patient Education.†The Journal of the American Board of Family Medicine 26 (4):350–55.
Pemerintah Republik Indonesia. Peraturan Badab penyelenggara jaminan sosial Nomor 2 Tahun 2015 tentang norma penetapan besaran kapitasi dan pembayaran kapitasi berabasis pemenuhan komitmen pelayanan pada fasilitas kesehatan tingkat pertama
Pemerintah republik indonesia. Peraturan menteri Kesehatan Nomor 21 Tahun 2016 tentang Penggunaan dana kapitasi jaminan kesehatan nasional untuk jasa pelayanan kesehatan dan dukungan biaya operasional pada fasilitas kesehatan tingkat pertama milik pemerinatah daerah
Pemerintah republik Indonesia. Peraturan Presiden Nomor 32 Tahun 2014 tantang pengelolaan dan pemanfaatan dana kapitasi jaminan kesehatan nasional pada fasilitas kesehatan tingkat pertama milik pemerintan daerah
Pemerintah republik Indonesia. Undang-undang Nomor 24 Tahun 2011 Tentang Badan Penyelenggara Jaminan Sosial
Pemerintah republik Indonesia. Undang-undang Nomor 25 Tahun 2009 Tentang Pelayanan Publik
Pemerintah republik Indonesia. Undang-undang Nomor 40 Tahun 2004 Tentang Sistem Jaminan Sosial Nasional (SJSN)
Pine, Michael, Roger J Meimban, and Gregory J Pine. 2010. “C 862 |.†October 48 (10):862–68.
Prasojo, Eko. 2006. Reformasi Birokrasi di Indonesia: Beberapa Catatan Kritis. Jurnal Ilmu Admnistrasi dan Organisasi, Bisnis & Birokrasi, Volume 14, Nomor 1 (Januari).
Robinson, J C. 2001. “Theory and Practice in the Design of Physician Payment Incentives.†The Milbank Quarterly 79
Rosenthal, Frank. 2006. What is the empirical basis for paying for quality in health care?. Med Care Res Rev.
Scott, A, P Sivey, and D Ait Ouakrim. 2011. “The Effect of Financial Incentives on the Quality of Health Care Provided by Primary Care Physicians.
Sinambela, Lijan Poltak. 2006. Reformasi Pelayanan Publik, Teori, Kebijakan dan Implementasi. Jakarta: PT Bumi Aksara
Sugiyono. 2007. Statistika Untuk Penelitian. Bandung: Alfabeta.
Van Djik et al. 2014. Impact of remuneration on guideline adherence: Empirical. Scandinavian Journal of Primary Health Care, 2013; 31: 56–63
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