Adapting to Post COVID Hospitality: Mapping of Competencies and Teaching Methods in TVET Programs (2020-2025)
DOI:
https://doi.org/10.12928/joves.v9i2.15537Keywords:
TVET Hospitality, Hospitality Competencies, Teaching Methods, Post-Pandemic Hospitality, Vocational EducationAbstract
The hospitality sector has undergone major changes due to the COVID-19 pandemic, which has impacted workforce skill requirements and teaching methods in vocational education and training (TVET) in this sector. However, there is still a lack of empirical evidence regarding the skills needed in the hospitality sector and the teaching methods applied in vocational education and training to build these skills, thereby limiting the synthesis of evidence. This exploratory review aims to identify these issues in order to address the current knowledge gap and determine future research priorities. In accordance with the PRISMA-ScR guidelines, a systematic search of the Scopus database (2020-2025) yielded 19 studies that met the inclusion criteria. Qualitative content analysis combined the data to answer two research questions: (1) What competencies are most needed in the hospitality sector in the period 2020-2025? (2) What teaching methods are applied to develop these competencies in vocational education and training (TVET) programs in the hospitality sector? Based on this review, the key competencies identified include personal skills such as communication, teamwork, industry readiness, flexibility, and leadership, while the teaching methods commonly used include internships, work-integrated learning (WIL), experiential learning, and collaboration between industry and academia. These methods provide opportunities for students to hone the practical skills needed in the workplace and accelerate their transition into the hospitality sector. This study emphasizes the importance of updating vocational and technical education and training curricula in the hospitality sector to be more responsive to the changing needs of the industry post-pandemic, as well as encouraging increased collaboration between industry and academia to create more relevant and applicable education. These findings provide useful guidance for developing vocational education programs in the hospitality sector that can prepare graduates to face increasingly complex challenges in the world of work.
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