Decision support system in determining the location of new supermarket branches using the copras method

Authors

  • Siti Lathifah Tsaqila Universitas Ahmad Dahlan
  • Sri Winiarti Universitas Ahmad Dahlan
  • Ida Widaningrum Universitas Muhammadiyah Ponorogo

DOI:

https://doi.org/10.12928/ijio.v5i1.9061

Keywords:

Retail business, New supermarket branch, Complex Proportional Assessment (COPRAS), Determining location, Decision Support System (DSS)

Abstract

Supermarkets are one of the ideal and profitable retail business sectors to try because they are located in various urban and rural areas. This causes many people to be interested in setting up a supermarket. However, determining a strategic location is not easy and requires many strategic location considerations. The research objective is to develop a Decision Support System (DSS) to determine the location of new supermarket branches using the Complex Proportional Assessment (COPRAS) method, which is expected to be helpful for management and supermarket partners as a business strategy. The COPRAS method excels in calculating alternative utilities and selecting the best alternative. There are nine criteria (land rental price, distance to competitors, security, distance to education, warehouse distance, cleanliness, land area, building price, crowd) and five alternative locations (Juanda, Hos Cokroaminoto, Bayangkara, Batoro Katong, Sumoroto) are considered. This research created a web-based DSS that selects the best location for supermarket, with Juanda (A1) ranked first and scored 100, followed by Somoroto (location A5) with a score of 99.861, Bayangkara (A3) with a score of 97.099, Batoro Katong (A4) with a score of 91.293, and HOS Cokroaminoto (A2) with a score of 88.877. From the results of the COPRAS calculation, it can be concluded that Juanda is the best location to build a new supermarket branch location. This result provides a valuable tool for management and supermarket partners seeking to make informed decisions about branch expansion strategies.

References

S. J. Arnold and M. Narang Luthra, "Market entry effects of large format retailers: a stakeholder analysis," International Journal of Retail & Distribution Management, vol. 28, no. 4/5, pp. 139–154, 2000, doi: 10.1108/09590550010319896.

Q. Zhou et al., "Neighborhood supermarket access and childhood obesity: a systematic review," Obesity reviews, vol. 22, p. e12937, 2021, doi: 10.1111/obr.12937.

D. Sim, Soft city: building density for everyday life. Island Press, 2019.

I. Van Liempt and S. Miellet, "Being far away from what you need: the impact of dispersal on resettled refugees' homemaking and place attachment in small to medium-sized towns in the Netherlands," Journal of Ethnic and Migration Studies, vol. 47, no. 11, pp. 2377–2395, 2021, doi: 10.1080/1369183X.2020.1845130.

M. G. Dekimpe, "Retailing and retailing research in the age of big data analytics," International Journal of Research in Marketing, vol. 37, no. 1, pp. 3–14, 2020, doi: 10.1016/j.ijresmar.2019.09.001.

Y. Hole, M. S. Pawar, and E. B. Khedkar, "Omni channel retailing: An opportunity and challenges in the Indian market," in Journal of Physics: Conference Series, IOP Publishing, 2019, p. 12121. doi: 10.1088/1742-6596/1362/1/012121.

D. Novita and D. P. Rini, "A Literature Review Knowledge Management for Traditional Retail Business Strategies," in 2022 International Conference on Informatics, Multimedia, Cyber and Information System (ICIMCIS), IEEE, 2022, pp. 88–93. doi: 10.1109/ICIMCIS56303.2022.10017714.

A. Sundari and A. Y. Syaikhudin, Manajemen Ritel (Teori dan Strategi dalam Bisnis Ritel). 2021.

B. L. Debela, K. M. Demmler, S. Klasen, and M. Qaim, "Supermarket food purchases and child nutrition in Kenya," Global Food Security, vol. 25, p. 100341, 2020, doi: 10.1016/j.gfs.2019.100341.

M. Saber and A. Weber, "How do supermarkets and discounters communicate about sustainability? A comparative analysis of sustainability reports and in-store communication," International Journal of Retail & Distribution Management, vol. 47, no. 11, pp. 1181–1202, 2019, doi: 10.1108/IJRDM-08-2018-0156.

L. Dries, T. Reardon, and J. F. M. Swinnen, "The rapid rise of supermarkets in Central and Eastern Europe: Implications for the agrifood sector and rural development," Development policy review, vol. 22, no. 5, pp. 525–556, 2004, doi: 10.1111/j.1467-7679.2004.00264.x.

Z. Ton, The good jobs strategy: How the smartest companies invest in employees to lower costs and boost profits. Houghton Mifflin Harcourt, 2014.

C. S. R. Nuthalapati, R. Sutradhar, T. Reardon, and M. Qaim, "Supermarket procurement and farmgate prices in India," World Dev, vol. 134, p. 105034, 2020, doi: 10.1016/j.worlddev.2020.105034.

C. Data, “Indonesia pertumbuhan penjualan ritel.” Accessed: Aug. 03, 2023. [Online]. Available: https://www.ceicdata.com/

“Indonesia Pertumbuhan Penjualan Ritel,” CEIC DATA.

A. Bonfrer, P. Chintagunta, and S. Dhar, "Retail store formats, competition and shopper behavior: A Systematic review," Journal of Retailing, vol. 98, no. 1, pp. 71–91, 2022, doi: 10.1016/j.jretai.2022.02.006.

S. Van de Sanden, K. Willems, and M. Brengman, "In-store location-based marketing with beacons: from inflated expectations to smart use in retailing," in The Role of Smart Technologies in Decision Making, 1st Edition, Routledge, 2022, pp. 148–175, doi: 10.4324/9781003307105-7

N. H. Tien, P. T. Diem, P. Van On, V. T. Anh, N. Van Dat, N. T. Hung, and B.Q. Tam, "The formation and development of CRM system at Thien Hoa electronics supermarket in Vietnam," International Journal of Research and Growth Evaluation, vol. 2, no. 4, pp. 752–760, 2021, Available: https://www.researchgate.net/

I. Ahmad, “Faktor-Faktor yang Mempengaruhi Pemilihan Lokasi Usaha Pedagang di Pasar Tradisional Sapeken.” Universitas Pendidikan Ganesha, 2022.

M. J. Sirait, W. Handayani, and L. T. Sianturi, “Sistem Pendukung Keputusan Penentuan Lokasi Outlet Cv. Boga Amanda Menggunakan Metode the Extended Promethee Ii (Exprom Ii),” KOMIK (Konferensi Nasional Teknologi Informasi dan Komputer), vol. 1, no. 1, 2017, doi: 10.30865/komik.v1i1.482.

Y. K. A.-A. Migdadi and E. H. A. Abdel-Rahman, "The impact of grocery retail superstores location on the customer's perceived quality of servicescape in Jordan," Quality Management Journal, vol. 27, no. 2, pp. 120–132, 2020, doi: 10.1080/10686967.2020.1722045.

A. Baviera-Puig, J. Buitrago-Vera, and C. Escriba-Perez, "Geomarketing models in supermarket location strategies," Journal of Business Economics and Management, vol. 17, no. 6, pp. 1205–1221, 2016, doi: 10.3846/16111699.2015.1113198.

A. Sundari and A. Y. Syaikhudin, Manajemen ritel (Teori dan strategi dalam bisnis ritel). Academia Publication, 2021.

S. Hirsch, D. Lanter, and R. Finger, "Profitability and profit persistence in EU food retailing: Differences between top competitors and fringe firms," Agribusiness, vol. 37, no. 2, pp. 235–263, 2021, doi: 10.1002/agr.21654.

R. Mohd Roslin and H. Rosnan, "Location as a strategic retail decision: the case of the retail cooperative," International Journal of Commerce and management, vol. 22, no. 2, pp. 152–158, 2012, doi: 10.1108/10569211211239458.

S. Fitriyani, T. Murni, and S. Warsono, "Pemilihan Lokasi Usaha dan Pengaruhnya Terhadap Keberhasilan Usaha Jasa Berskala Mikro dan Kecil," Managament Insight: Jurnal Ilmiah Manajemen, vol. 13, no. 1, pp. 47–58, 2019, doi: 10.33369/insight.13.1.47-58.

R. Ferreira, R. Pereira, I. S. Bianchi, and M. M. da Silva, "Decision factors for remote work adoption: advantages, disadvantages, driving forces and challenges," Journal of Open Innovation: Technology, Market, and Complexity, vol. 7, no. 1, p. 70, 2021, doi: 10.3390/joitmc7010070.

T. H. A. Bijmolt et al., "Challenges at the marketing–operations interface in omni-channel retail environments," Journal of Business Research, vol. 122, pp. 864–874, 2021, doi: 10.1016/j.jbusres.2019.11.034.

M. Kabeyi, "Organizational strategic planning, implementation and evaluation with analysis of challenges and benefits," International Journal of Applied Research and Studies, vol. 5, no. 6, pp. 27–32, 2019, doi: 10.22271/allresearch.2019.v5.i6a.5870.

E. F. Wati, “Penerapan Metode SAW Dalam Menentukan Lokasi Usaha (Embun Fajar Wati)| 241 Universitas Bina Sarana Informatika Jl,” Jurnal Sains Komputer & Informatika (J-SAKTI, vol. 5, no. 1, 2021, doi: 10.30645/j-sakti.v5i1.316.

M. Shao, Z. Han, J. Sun, C. Xiao, S. Zhang, and Y. Zhao, "A review of multi-criteria decision making applications for renewable energy site selection," Renewable Energy, vol. 157, pp. 377–403, 2020, doi: 10.1016/j.renene.2020.04.137.

M. S. Margolang, “Sistem Pendukung Keputusan Pemilihan Lahan Pembangunan Minimarket Dengan Menggunakan Metode Preference Selection Index,” Seminar Nasional Teknologi Komputer & Sains (SAINTEKS), 2019, [Online]. Available: https://seminar-id.com/

W. Pertiwi, N. Nurahman, and A. Aziz, “Decision Support System untuk Menentukan Lokasi Cabang Baru Muhri Fashion Menggunakan Penggabungan TOPSIS dan SAW,” Jurnal Sistem Komputer dan Informatika (JSON), vol. 3, no. 3, p. 241, Mar. 2022, doi: 10.30865/json.v3i3.3874.

L. Meidarwati Laia, B. Andika, E. Fahmi Ginting, and U., “Sistem Pendukung Keputusan Dalam Menentukan Lokasi Strategis Cabang Baru di UD. Ario Nias Selatan Menggunakan Metode WASPAS (Weighted Aggregated Sum Product Assesment),” Jurnal CyberTech, vol. 1, no. 4, pp. 218–227, 2021, [Online]. Available: https://ojs.trigunadharma.ac.id/

R. Andri Agus, M. Ardiansyah Sembiring, M. Istaufa Arif Sinaga, and S. Royal, “Penerapan Metode Smart dalam Menentukan Lokasi Toko Roti,” Journal of Science and Social Research, 5(2), 2022, doi: 10.54314/jssr.v5i2.973.

G. Ginting, S. Alvita, A. Karim, M. Syahrizal, and N. Khairani Daulay, “Penerapan Complex Proportional Assessment (COPRAS) Dalam Penentuan Kepolisian Sektor Terbaik,” J-SAKTI (Jurnal Sains Komputer & Informatika), 4(2), 2020, Available: https://tunasbangsa.ac.id/

I. Kurdi et al., Pendirian Surya Mart Badan Usaha Milik Muhammadiyah. 2022.

P. Rani et al., "Hesitant fuzzy SWARA-complex proportional assessment approach for sustainable supplier selection (HF-SWARA-COPRAS). Symmetry 12: 1152." 2020. doi: 10.3390/sym12071152.

L. Kraujalienė, "Comparative analysis of multi-criteria decision-making methods evaluating the efficiency of technology transfer," Business, Management and Education, vol. 17, no. 1, pp. 72–93, 2019, doi: 10.3846/bme.2019.11014.

S. Narayanamoorthy, L. Ramya, S. Kalaiselvan, J. V. Kureethara, and D. Kang, "Use of DEMATEL and COPRAS method to select best alternative fuel for control of impact of greenhouse gas emissions," Socio-Economic Planning Sciences, vol. 76, p. 100996, 2021, doi: 10.1016/j.seps.2020.100996.

P. Thakur et al., "A new entropy measurement for the analysis of uncertain data in mcda problems using intuitionistic fuzzy sets and copras method," Axioms, vol. 10, no. 4, p. 335, 2021, doi: 10.3390/axioms10040335.

V. S. Gadakh, "Application of complex proportional assessment method for vendor selection," International Journal of Logistics Research and Applications, vol. 17, no. 1, pp. 23–34, 2014, doi: 10.1080/13675567.2013.836159.

M. H. Utomo and W. M. Minza, “Perilaku menolong relawan spontan bencana alam,” Gadjah Mada Journal of Psychology (GamaJoP), vol. 2, no. 1, pp. 48–59, 2016, doi: 10.22146/gamajop.31871.

G. Ginting, S. Alvita, M. Mesran, A. Karim, M. Syahrizal, and N. K. Daulay, “Penerapan Complex Proportional Assessment (COPRAS) Dalam Penentuan Kepolisian Sektor Terbaik,” J-SAKTI (Jurnal Sains Komputer dan Informatika), vol. 4, no. 2, pp. 616–631, 2020, Available: https://tunasbangsa.ac.id/

P. Chatterjee, V. M. Athawale, and S. Chakraborty, "Materials selection using complex proportional assessment and evaluation of mixed data methods," Mater Des, vol. 32, no. 2, pp. 851–860, 2011, doi: 10.1016/j.matdes.2010.07.010.

A. P. Darko and D. Liang, "An extended COPRAS method for multiattribute group decision making based on dual hesitant fuzzy Maclaurin symmetric mean," International Journal of Intelligent Systems, vol. 35, no. 6, pp. 1021–1068, 2020, doi: 10.1002/int.22234.

M. Sztubecka, M. Skiba, M. Mrówczyńska, and A. Bazan-Krzywoszańska, "An innovative decision support system to improve the energy efficiency of buildings in urban Areas," Remote Sens (Basel), vol. 12, no. 2, p. 259, 2020, doi: 10.3390/rs12020259.

M. E. Apriyani, I. D. Wijaya, and K. A. Wahyu, "Decision Support System Location of Development Center Using Promethee Method," Nusantara Science and Technology Proceedings, pp. 24–31, 2022, doi: 10.11594/nstp.2022.2905.

S. Moradi, H. Yousefi, Y. Noorollahi, and D. Rosso, "Multi-criteria decision support system for wind farm site selection and sensitivity analysis: Case study of Alborz Province, Iran," Energy Strategy Reviews, vol. 29, p. 100478, 2020, doi: 10.1016/j.esr.2020.100478.

M. A. Hamada and L. Naizabayeva, "Decision support system with k-means clustering algorithm for detecting the optimal store location based on social network events," in 2020 IEEE European Technology and Engineering Management Summit (E-TEMS), IEEE, 2020, pp. 1–4, doi: 10.1109/E-TEMS46250.2020.9111758

O. K. Golovnin and A. A. Igonina, "Decision support system for location selection of convenience stores and retail facilities using optimization techniques and GIS," in Journal of Physics: Conference Series, IOP Publishing, 2021, p. 012015, doi: 10.1088/1742-6596/2134/1/012015.

A. Alinezhad and J. Khalili, New methods and applications in multiple attribute decision making (MADM), vol. 277. Springer, 2019. doi: 10.1007/978-3-030-15009-9.

S. Sahir, K. Minan, M. Mesran, and S. Suginam, "Determination of Cooperative Loan Funds Recipients Using Complex Proportional Assessment (COPRAS) Method," in Proceedings of the Third Workshop on Multidisciplinary and Its Applications, WMA-3 2019, 11-14 December 2019, Medan, Indonesia, 2020. doi: 10.4108/eai.11-12-2019.2290845.

Y. Kustiyahningsih and I. Q. Aini, "Integration of FAHP and COPRAS method for new student admission decision making," in 2020 Third International Conference on Vocational Education and Electrical Engineering (ICVEE), IEEE, 2020, pp. 1–6. doi: 10.1109/ICVEE50212.2020.9243260.

A. Organ and E. Yalçın, "Performance evaluation of research assistants by COPRAS method," European Scientific Journal, vol. 12, no. 10, pp. 102–109, 2016, doi: 10.19044/ESJ.2016.V12N10P.

E. K. Zavadskas, A. Kaklauskas, F. Peldschus, and Z. Turskis, "Multi-attribute assessment of road design solutions by using the COPRAS method," The Baltic journal of Road and Bridge engineering, vol. 2, no. 4, pp. 195–203, 2007, Available: https://bjrbe-journals.rtu.lv/

S. J. Arnold and M. N. Luthra “Market entry effects of large format retailers: a stakeholder analysis,” International Journal of Retail & Distribution Management, 28(4/5), 139-154, 2000, doi: 10.1108/09590550010319896.

M. Karna, A. Rai, B. Karki, L. Karna, M. Rai, and S. Adhikari, “A Study on Selection of Location by Retail Chain: Big Mart,” International Journal of Research-Granthaalayah, vol. 7, no. 1, pp. 383–395, 2019, doi: 10.5281/zenodo.2561093.

Downloads

Published

2024-01-30

How to Cite

Tsaqila, S. L., Winiarti, S., & Widaningrum, I. . (2024). Decision support system in determining the location of new supermarket branches using the copras method. International Journal of Industrial Optimization, 5(1), 16–30. https://doi.org/10.12928/ijio.v5i1.9061

Issue

Section

Articles