Jurnal Fokus Manajemen Bisnis

Inclusive leadership and innovative work behavior in Generation Z employees: Mediating role of job crafting

Queen Audrey Nasution, Gustiarti Leila, Ferry Novliadi — Mon, 01 Sep 2025 00:00:00 +0000

The adaptability of Generation Z to technological advances and an ever-changing work environment has made Generation Z dominant in the global job market, such as in the e-commerce sector. This study aims to analyze the impact of inclusive leadership on innovative work behavior among Generation Z employees, considering the mediating role of job crafting. This study uses a quantitative methodology with path analysis to examine the correlations among the constructs in the research framework. Data were collected through a survey of 376 Generation Z employees working at Shopee International Indonesia Company. Analytical procedures were conducted using Smart PLS version 4 to facilitate a comprehensive evaluation of direct and indirect relationships within the research model. The results indicate that inclusive leadership has a positive impact on innovative work behavior and job crafting. Additionally, job crafting not only contributes positively to innovative work behavior but also acts as a mediating variable in the relationship between inclusive leadership and innovative work behavior. This study expands existing understanding of inclusive leadership and innovative work behavior, and provides practical insights for practitioners to create more inclusive environments that support innovative work behavior.

Time pressure drives impulsive buying behavior through hedonic motivation and utilitarian motivation: An e-commerce perspective

Farah Salsabila, Fatchur Rohman, Raditha Dwi Vata Hapsari — Wed, 03 Sep 2025 00:00:00 +0000

People's consumption habits and other aspects of daily life have changed due to the internet's quick development. The COVID-19 pandemic accelerated the adoption of digital platforms, especially e-commerce, but recently, performance has declined on some major platforms, such as Tokopedia. To maintain competitiveness, innovative marketing strategies such as live streaming features through time pressure encourage impulsive buying behavior. This research examines how time pressure affects impulsive buying behavior, considering hedonic and utilitarian motivations as factors that mediate this relationship. The study was motivated by conflicting results from earlier research about how time pressure influences impulsive buying behavior, along with the rising popularity of online shopping via live streams among Generation Z. A quantitative approach was employed using a structured online questionnaire distributed to 170 respondents in Malang, Indonesia, who had purchased fashion products via live streaming in the past three months. Data were analyzed using Structural Equation Modelling with Smart Partial Least Square to evaluate relationships among variables. The findings showed that time pressure significantly and positively influences impulsive buying behavior and hedonic and utilitarian motivation. Both hedonic and utilitarian motivations were also found to positively affect impulsive buying behavior and significantly mediate the relationship between time pressure and impulsive buying behavior. These findings highlight that emotional and rational motivations are crucial in shaping impulsive buying behavior under time pressure in the live streaming environment. The research contributes to understanding consumer behavior in digital commerce and provides practical implications for e-commerce marketers seeking to optimize live-streaming strategies to stimulate impulse buying.

Work flexibility and work-life balance: Exploring the moderating role of resilience in Generation Z and Millennial

Thu, 04 Sep 2025 00:00:00 +0000

Remote workers from Generation Z and Millennial increasingly seek new job opportunities when required to return to entirely on-site work. This trend highlights the critical importance of work-life balance and work flexibility policies for these demographics. As such, flexibility and balance are essential priorities that companies must incorporate into their workplace strategies. This study examines the moderating role of resilience in the relationship between work flexibility and work-life balance. The inclusion of resilience as a moderator seeks to address the inconsistent findings observed in prior studies concerning the impact of work flexibility on work-life balance. The research involved a purposive sample of 132 Generation Z and Millennial employees working in startup companies across Indonesia. Data analyzed using Smart Partial Least Square version 4.0. The results revealed that both work flexibility and resilience significantly influence work-life balance. However, resilience did not significantly moderate the relationship between work flexibility and work-life balance. These findings imply that while resilient individuals experience better work-life balance, resilience alone does not enhance the benefits of flexible work arrangements. For startup companies, offering flexibility remains a key strategy for supporting work-life balance. At the same time, organizations can further support their employees by fostering personal development and well-being through programs that build resilience. Combining both approaches may lead to a healthier, more motivated, and more productive workforce.

Unraveling the effects of polychronic orientation and distributive justice on turnover intention: The mediating role of job satisfaction

Thu, 04 Sep 2025 00:00:00 +0000

Employee turnover remains a significant concern in the competitive retail market, necessitating a thorough examination of its underlying causes. The present research explores how polychronic orientation and distributive justice affects turnover intention, with job satisfaction as mediators. Data from 100 frontline retail personnel were analyzed using a quantitative methodology, and correlations were assessed through Partial Least Squares Structural Equation Modelling. The findings from studies demonstrate that polychronic orientation markedly enhances distributive justice and turnover intention. Yet, its positive effect on job satisfaction lacks statistical significance. Distributive justice has a little impact on job satisfaction but exerts a significant influence on turnover intention. Job satisfaction significantly and positively affects turnover intention. Mediation analysis reveals that job satisfaction does not significantly mediate the relationships between distributive justice and turnover intention, nor between polychronic orientation and turnover intention. From a Person-Job Fit perspective, his suggests that alignment between individual preferences and job characteristics alone may not reduce turnover intention without supportive organizational conditions. Mediation analysis reveals that job satisfaction does not significantly mediate the relationships between distributive justice and turnover intention nor between polychronic orientation and turnover intention, underscoring the complex interplay of fairness perceptions and individual-job fit in shaping turnover. These findings emphasize the need for organizations to consider both individual traits and justice perceptions within their structural and cultural frameworks to effectively manage employee retention.

Integrating climate finance and disaster-triggered instruments for climate resilience: A systematic review

Thu, 04 Sep 2025 00:00:00 +0000

The growing severity of natural disasters due to more unpredictable climate change disrupts the economic system requiring new financial tools to handle the related risks. Climate finance has become essential for aiding disaster risk reduction and preparedness efforts. Nonetheless, obstacles like insufficient alignment of financial tools with resilience approaches, governance issues, and restricted community capabilities impede its efficacy. This study systematically examines the role of climate finance in funding disaster risk reduction and preparedness efforts and how financial instruments activated by disasters can enhance the effectiveness of these initiatives. This research utilizes a systematic literature review that adheres to the preferred reporting items for systematic reviews and meta-analysis framework, examining 27 peer-reviewed publications from Scopus and Web of Science. The analysis indicates that financial tools activated by disasters can lower financial losses by as much as 25% in climate risk situations. Essential results emphasize the significance of government policies in enhancing these tools, the involvement of private sector funding, and the necessity for region-specific risk evaluation frameworks. Gaps in execution remain, especially in developing nations, arising from funding shortages, a $90 trillion deficit for green infrastructure by 2025, and governance inefficiencies. The incorporation of climate funding and disaster-related tools greatly improves community resilience and the stability of financial systems. This study can inform policy formulation for integrating climate finance governance to promote the swift advancement of financial instrument innovation, enhance local resilience, guarantee inclusive, and sustainable funding.

Women's entrepreneurial leadership on culinary micro small medium enterprises success: The mediating role of absorptive capacity

Fri, 05 Sep 2025 00:00:00 +0000

In many developing economies, culinary businesses run by women face dynamic market challenges that demand adaptive leadership and effective knowledge utilization. This study explores the influence of women’s entrepreneurial leadership on the business success of micro, small, and medium enterprises in the culinary sector with absorptive capacity as a mediating factor. A survey method was used to gather quantitative data from 350 women entrepreneurs, and partial least squares structural equation modeling was used for statistics analysis. The results show that women's leadership qualities, such as empathy, teamwork, and flexibility, significantly improve company performance. Additionally, absorptive capacity serves a critical mediating function by allowing entrepreneurs to obtain, absorb, and apply outside knowledge for innovation and market adaptation. The study emphasizes how crucial it is to support women's entrepreneurial leadership and knowledge-absorption skills to promote long-term company growth. These findings provide valuable insights for policymakers, educators, and business practitioners in designing targeted interventions to support women entrepreneurs in resource-constrained environments.

Financial literacy as moderation between overconfidence, loss aversion, fear of missing out, and investment decision

Putri Kumalasari, Maretha Ika Prajawati — Sat, 06 Sep 2025 00:00:00 +0000

In recent years, a surge of young investor in Indoensia has been observed, many of whom rely on peer influence, and limited financial knowledge to make investment decisions. However, this enthusiasm is often not accompanied by adequate financial literacy, making young investors more susceptible to pshychological biases such as overconfidence, loss aversion and fear of missing out. This study examines how overconfidence, loss aversion, and fear of missing out on the investment decisions of generation Z in Malang City, Indonesia with financial literacy assessed as a moderating variable. In light of the increasing involvement of young investors in Indonesia, this study emphasizes the psychological factors influencing investment behavior. Data were collected through a survey of 96 stock investors, using quantitative methods with purposive sampling, with SPSS version 26 as the statistical tool for data analysis, and with moderated regression analysis used for analysis. The results indicate that although fear of missing out does not have a positive impact on investment decisions, excessive confidence and loss aversion do have a positive impact on investment decisions. The results also show that financial literacy cannot moderate overconfidence, loss aversion, and fear of missing out. This study is interesting because it examines how behavioral biases, financial literacy, and investing behavior interact with Indonesia's generation Z using the theory of planned behavior paradigm. By integrating behavioral finance concepts with emotional considerations, the study offers novel insights into young investors' decision processes. Nevertheless, the findings are constrained to generation Z investors in Malang City, Indonesia, limiting the generalizability to broader populations.

Creative self-efficacy as mediator and cultural context as moderator in empowerment, mindset, and creative behavior

Yusmedi Nurfaizal, Agapito Barros — Sat, 06 Sep 2025 00:00:00 +0000

Creativity is increasingly recognized as a vital skill in digital education, influenced by both psychological and sociocultural factors. This study investigates how psychological empowerment and growth mindset influence creative behavior among digital business students, examining creative self-efficacy as a mediator and cultural context (individualism vs. collectivism) as a moderator. Using stratified proportional random sampling, data were collected from 100 students at Universitas Amikom Purwokerto and analyzed through Partial Least Squares Structural Equation Modeling with Smart PLS version 4. Results reveal that psychological empowerment and growth mindset both directly and indirectly enhance creative behavior via creative self-efficacy. Creative self-efficacy emerges as a significant mediating mechanism that amplifies these effects. Furthermore, cultural context moderates the model, with stronger pathways observed in individualistic cultures. These findings underscore the importance of nurturing self-efficacy and mindset within supportive and culturally responsive environments to foster student creativity. Theoretically, this study advances social cognitive theory, self-determination theory, and growth mindset theory by clarifying the joint influence of psychological and cultural factors. Practically, it suggests that creativity development programs centered on empowerment and mindset cultivation should be adapted to fit cultural orientations. This research offers a robust foundation for future investigations into creativity’s psychological and sociocultural antecedents in digital learning contexts.

How organizational support enhances organizational citizenship behavior? The mediation role of psychological capital and job satisfaction

Lista Meria, Mira Kartika Dewi Djunaedi, Saukani Saukani, Naning Putri Utami — Sun, 07 Sep 2025 00:00:00 +0000

The entry of generation Z into the workforce poses new problems in understanding their organizational citizenship behavior, which is affected by the values, expectations, and unique qualities they bring. The complex connection between individual and organizational elements produces a unique ecology where generation Z organizational citizenship behavior thrives, prompting enterprises to modify their strategies. A solid grasp of generation Z organizational citizenship behavior is vital for organizations to optimize their contributions beyond formal responsibilities and increase overall organizational effectiveness. By analyzing the effects of psychological capital, job satisfaction, and organizational support on generation Z workers, this study aims to investigate the factors that affect organizational citizenship behavior. Data was obtained from a survey of 276 respondents randomly selected from various industries in Jakarta, Indonesia. The research data were processed and examined using SEM. The studies revealed that job satisfaction, psychological capital, and organizational support are the primary factors influencing generation Z employees' higher organizational citizenship behavior. Further research on mediation found that psychological capital and job satisfaction mediated the relationship between organizational support and organizational citizenship behavior. This study advances the topic of organizational behavior and management. In this regard, it assists organizations in creating guidelines and policies to enhance organizational citizenship behavior through psychological capital, job satisfaction, and organizational support.

Resource-based strategy for enhancing village-owned enterprise competitive advantage: Impact of capabilities and networks

Roni Kambara, Wawan Ichwanudin, Hayati Nupus, Asas Worasutr — Sun, 07 Sep 2025 00:00:00 +0000

Village-owned enterprise have faced increasing challenges in improving their competitiveness in a rapidly evolving market environment. Effective resource management and good governance practices are seen as key factors that could drive competitive advantage, while supply chain flexibility and strong business networks are essential for village-owned enterprise to adapt to changing market conditions. This study aims to examine the relationship between resource management capabilities, good governance excellence, supply chain flexibility, and business network acceptability in relation to competitive advantage levels in village-owned enterprise in Indonesia. Using a quantitative approach with a survey design, data was collected through an online survey of 120 village-owned enterprise managers who had worked for at least 1 years. Data analysis was conducted using partial least squares and structural equation modeling. The results show that resource management capabilities and Good Governance Excellence do not have a significant direct effect on competitive advantage levels. However, business network acceptability plays a mediating role that strengthens the relationship between resource management capabilities and increased competitiveness. This study provides practical implications that effective resource management and strong business networks can enhance company competitiveness. Further research is recommended to broaden the scope by involving other sectors to test this model.

Impulse buying in live streaming e-commerce: The role of social presence, social facilitation, and celebrity endorsement

Yona Rania Qonitah, Rina Suthia Hayu — Tue, 09 Sep 2025 00:00:00 +0000

The phenomenon of live shopping, which is increasingly popular among Generation Z, is driving changes in online shopping behavior. This study aims to examine how live streamers' attractive appearance and their real-time interaction impact hedonic and utilitarian attitudes, which in turn drive impulse buying. Additionally, it investigates the role of celebrity endorsements in moderating the correlation between these attitudes and the impulse buying behavior of Generation Z Shopee Live users in Indonesia. A quantitative research approach was utilized for this study, involving 349 Generation Z respondents selected through purposive sampling based on their impulse buying experiences on Shopee Live. Data analysis was conducted using structural equation model with partial least square analysis with Smart PLS version 4. The results revealed that live streamers' attractive appearance and their real-time interaction positively and significantly impact hedonic and utilitarian attitudes. Additionally, these attitudes were also found to positively and significantly affect impulse buying behavior. Interestingly, celebrity endorsements were detected to negatively moderate the relationship between hedonic attitudes and impulse buying, while positively moderating the correlation between utilitarian attitudes and impulse buying. The findings of this research provide valuable insights for e-commerce platforms and marketers in crafting effective live shopping strategies. By improving the visual attractiveness of streamers and promoting interactive communication, platforms can enhance both hedonic and utilitarian shopping experiences, thus fostering impulse purchases. In addition, the use of celebrity endorsements should be approached carefully, as their impact varies based on whether consumer motivations are pleasure-driven or practicality-driven.

Repurchase intention in modern retail: A moderation analysis of experience marketing in affecting consumer behavior

Sun, 21 Sep 2025 00:00:00 +0000

In the increasingly competitive modern retail sector, understanding the determinants of consumer repurchase intention has become essential for sustaining customer loyalty and long-term profitability. This study aims to examine the effects of product quality, price perception, and promotion on repurchase intention, while further analyzing the moderating role of experience marketing. Employing a cross-sectional survey design, data were collected from 120 purposely selected consumers who had recently purchased products at Super Indo outlets in Yogyakarta, Indonesia. A structured questionnaire using a five-point Likert scale was administered, and the instrument was verified through validity and reliability testing. Data analysis included descriptive statistics, hypothesis testing, and moderated regression analysis to evaluate both direct and interaction effects. The findings reveal that product quality, price perception, and promotion significantly influence repurchase intention. Moreover, experience marketing enhances the impact of product quality and price perception on repurchase intention, but does not moderate the relationship between promotion and repurchase intention. These results underscore the importance of integrating consumer experience into product and pricing strategies, while reevaluating promotional activities beyond short-term incentives. The study provides empirical contributions to consumer behavior research in developing economies and offers practical insights for retail managers seeking to foster sustainable customer loyalty.

Organizational performance improvement strategies: An empirical study in Indonesian universities

Bambang Moertono Setiawan, Briyan Efflin Syahputra, Delly Nofiani — Sat, 27 Sep 2025 00:00:00 +0000

Bribery cases in Indonesian higher education institutions have raised serious public concern. University leaders must address this issue because bribery undermines institutional integrity and may compromise organizational performance. This study examines potential factors influencing organizational performance by focusing on the role of bribery prevention and organizational culture. It also investigates the empirical relationship between organizational culture and bribery prevention. Additionally, this current study discovers the influence of organizational culture on organizational performance through the variable of bribery prevention. The research employs quantitative research design, utilizing survey-structured questionnaires to collect data. Respondents consisted of 111 structural officials, including top-level and mid-level managers from private universities, and state universities with legal entity status, located in ten provinces across Indonesia. Data analysis employed Structural Equation Modeling through the Smart PLS. The results indicate that organizational culture has a positive impact on bribery prevention, and organizational performance. However, bribery prevention does not have a significant effect on organizational performance. Indeed, this study reveals that bribery prevention is not proven to mediate the relationship between organizational culture and organizational performance. These findings highlight the necessity of cultivating a strong organizational culture to enhance both bribery prevention measures and performance in higher education institutions.

Tourists’ demographics and consumer behavior: Unveiling differences in culinary tourism

Ramon Hurdawaty, Wirawan Dony Dahana, Yuary Farradia — Thu, 09 Oct 2025 00:00:00 +0000

Culinary tourism has gained increasing attention as destinations seek to create memorable travel experiences. This research addresses a gap in the literature regarding how tourist demographics shape memorable culinary experiences and revisit intention. The study's main objective is to analyze the differences in tourists' demographic attributes, including age, gender, culinary expenditure, and culinary preferences, concerning their perceptions and intentions. The research used quantitative methods through a survey analysis of 400 domestic tourists in Magelang, Central Java, Indonesia. The impact of demographic differences was calculated using ANOVA and an independent-sample t-test with SPSS version 24. The results show that age and culinary expenditure differentiate the perception of memorable culinary tourism experiences. In contrast, no significant differences were found between the demographic variables of gender and culinary tourism preference. Moreover, no significant differences were found in tourists’ perceptions of revisit intention across any demographic variables. These findings suggest that tourism managers and policymakers adopt a dual strategy: designing memorable and emotionally engaging culinary experiences across all groups while shifting from demographic-based targeting to psychographic and experiential segmentation. This study contributes to a better understanding of consumer behavior in culinary tourism and provides practical insights for destination management and policy development.

Leader–member exchange and organizational commitment improve social business performance through organizational citizenship behavior

Nurul Asfiah, Sandra Irawati, Siti Nurhasanah, Arif Rahman Hakim — Thu, 09 Oct 2025 00:00:00 +0000

Across diverse economies, social enterprises have emerged as key drivers of sustainable development, adopting innovative business models to address social and economic challenges. As the importance of social business performance continues to grow, understanding the organizational factors that enhance such performance is essential. This study investigates the influence of leader–member exchange and organizational commitment on social business performance, with organizational citizenship behavior as a mediating variable. The research was conducted among micro, small, and medium enterprises supported by the Aisyiyah network in East Java, Indonesia, involving 146 respondents. Data were analyzed using structural equation modeling with partial least squares. The results reveal that leader–member exchange significantly affects social business performance, whereas organizational commitment shows a negative and non-significant effect, indicating that the hypothesized positive relationship is unsupported. leader–member exchange also positively affects organizational citizenship behavior, while organizational commitment does not. Furthermore, organizational citizenship behavior significantly enhances social business performance and mediates the relationship between leader–member exchange and social business performance, but does not mediate the organizational commitment–social business performance link. These findings suggest leadership quality is more decisive than employee commitment in eliciting discretionary behaviors that improve social business outcomes. The study strengthens the relevance of social exchange theory in explaining leadership–behavior–performance dynamics in social enterprises. From a practical perspective, leaders and owners of social MSMEs should prioritize cultivating trust-based relationships and fostering organizational citizenship behavior through recognition systems, while aligning employee commitment with proactive contributions. Such strategies are vital for balancing financial sustainability with social value creation in emerging economies.

Bridging digital innovation, parasocial interaction, and loyalty through fan satisfaction: Insights from K-Pop fandom

Arif Muanas, Ika Yoga, Vela Retna Widyastuti — Thu, 09 Oct 2025 00:00:00 +0000

The global spread of K-pop demonstrates how digital innovation and emotional connections transform fandom culture. This study examines the influence of Metaverse-based digital innovation and parasocial interaction on fan loyalty, with fan satisfaction as a mediating variable. Using a survey of 200 K-pop fans with prior Metaverse experience and analyzing the data through PLS-SEM, the results indicate that digital innovation significantly enhances both satisfaction and loyalty, while parasocial interaction contributes to satisfaction but does not directly generate loyalty. Furthermore, satisfaction emerges as a critical bridge that transforms immersive experiences and emotional bonds into sustainable loyalty. These findings extend the application of uses and gratifications theory, experience economy theory, and the theory of planned behavior in the digital fandom context. Practically, they highlight the importance of designing immersive and satisfying digital strategies to maintain long-term relationships between idols and fans.

Building digital entrepreneurs in Indonesia: The role of education, competence, and self-efficacy

Sun, 26 Oct 2025 00:00:00 +0000

As digital transformation progresses, understanding the elements that motivate students in higher education to pursue digital entrepreneurship has become increasingly essential. Indonesia, as one of the largest developing digital economies, provides a vital context where high digital literacy among youth has not yet translated into strong entrepreneurial activity, making its university students a critical population for examining the education–intention gap. Most prior studies addressed digital entrepreneurial education and competence independently, with limited efforts to link them in explaining entrepreneurial motivation. This research analyzes the intermediary influence of digital entrepreneurial self-efficacy in bridging the effects of digital entrepreneurial education and digital competence on students’ entrepreneurial intentions among 173 university students in West Java, Indonesia, utilizing a structural equation modeling approach. Analysis outcomes demonstrate that digital education and competence strengthen students’ confidence to initiate digital ventures. This heightened self-efficacy, in turn, becomes the most decisive factor influencing entrepreneurial intention. Digital competence alone does not directly foster intention but becomes influential when accompanied by strong self-belief, indicating that technical proficiency must be complemented by psychological readiness. The research merges the theory of planned behavior and social cognitive theory to construct its conceptual framework to connect intention development with efficacy processes, illustrating how digital learning and skills collectively foster entrepreneurial motivation. Practically, it highlights the importance of educational designs that simultaneously build competence and confidence to cultivate capable and resilient digital entrepreneurs.

Business model innovation: The role of big data analytics capability and entrepreneurial orientation as mediation

Sun, 09 Nov 2025 00:00:00 +0000

Big data analytics capabilities are an important tool to business competitiveness high dynamic market conditions. Big data will lead companies to focus more on managing internal and external data with the aim of capturing suitable new opportunities to maintain competitive advantage. Entrepreneurial orientation shows a company’s strategic mindset characterized the willingness take risks, innovate and act proactively in seizing market opportunities for strategic growth. Meanwhile, business model innovation involves deep and last transformations the essential elements firm’s business model. Business model innovation often organizational transformation aimed at ensuring the achievement of expected performance. This study aims to analyze It works closely with the effect big data analytics on business model innovation, acting as a mediating factor in that relationship. This research quantitative method approach. The research population is oyster mushroom micro small medium entreprises in Sleman, Bantul, and Kulon Progo Regencies and the number of 100 respontents. Study used purposive sampling to select participants. The data was analyzed using structural equation modeling with the partial least squares method. Findings show having strong big data analytics capabilities helps drive business model innovation, and entrepreneurial orientation role process as a mediating variable. Furthermore, entrepreneurial orientation positively affects business model innovation and serves as a mediating variable relationship between big data analytics capability and business model innovation.