Jurnal Fokus Manajemen Bisnis

Examining the succession process in family businesses: A case study of a catering business

Raki Zikra Refli — 2026-03-01

This study explores succession planning to ensure the long-term sustainability of family businesses, a critical issue given the high failure rate linked to ineffective leadership transitions. Focusing on Sedap Catering, a family business established in 1987 in Bandung, West Java, Indonesia, the research aims to analyze the stages and dynamics of succession, specifically how the founding generation applies strategies to potential successors. Family businesses are crucial to the Indonesian economy, but they often face challenges in maintaining leadership continuity. Theoretical frameworks include family business theory, succession planning, and stewardship theory, offering insights into the motivations of family leaders during the succession process. A qualitative approach is used with a single case study, involving in-depth interviews, observations, and document studies. Five key respondents were selected through purposive sampling. Data analysis is conducted using thematic analysis, triangulation, and member checking to ensure reliability. The results show that Sedap Catering’s succession process is informal yet structured, reflecting the family’s values of trust, continuity, and service quality. Successors are selected based on character, competence, and commitment, with gradual integration into the business and continuous evaluation. This method ensures smooth leadership transfer, strong employee loyalty, and family harmony. The study provides practical insights for family businesses in Indonesia and contributes to academic understanding of succession planning.

Formulation of community driven business strategies for MSMEs using SWOT and QSPM

Musa Mulyadi — 2026-03-04

This study aims to formulate community-based business strategies for micro, small, and medium enterprises in the garment and doll sectors in Caringin, Bogor, Indonesia. Although micro, small, and medium enterprises in this area have significant potential, many still perform suboptimally despite abundant resources and opportunities. This study uses a qualitative case study design and methodology that combines forum group discussions, questionnaires, and strategic analysis using the strengths, weaknesses, opportunities, threats and quantitative strategic planning matrix. The research sample consists of 13 micro, small, and medium enterprises actors involved in the Caringin micro, small, and medium enterprises forum. The findings indicate that while micro, small, and medium enterprises have significant strengths in skilled labor and the quality of local raw materials, they face challenges in digital marketing, financial management, and limited production capacity. The formulated strategies include enhancing digital literacy, leveraging online platforms for marketing and sales, and developing products that leverage local design differentiation. The theoretical contribution of this study lies in applying participatory development theory to formulate community-based strategies for the micro, small, and medium enterprises sector, particularly in similar regions. Practically, this research provides more relevant and practical strategic guidance for micro, small, and medium enterprises to optimize their potential. This study fills a gap in the existing literature by providing new insights into the role of the community in formulating micro, small, and medium enterprises business strategies.

Empowering MSMEs agility: A microfoundational perspective linking human capital and dynamic managerial capability

Ida Ketut Kusumawijaya — 2026-03-06

Human capital, dynamic managerial capability, and organizational agility are increasingly recognized as key enablers of strategic adaptation for micro, small, and medium enterprises, particularly in volatile environments. However, the pathway through which human capital fosters organizational agility remains insufficiently examined. This study investigates the mediating role of dynamic managerial capability in the relationship between human capital and organizational agility within micro, small, and medium enterprises in Bali, Indonesia. Adopting a quantitative approach, data were collected from 131 micro, small, and medium enterprises managers using structured questionnaires, employing a proportionate random sampling technique. The relationships among constructs were analyzed using variance-based structural equation model-partial least square, including measurement and structural model evaluation. The findings indicate that while human capital strongly influences dynamic managerial capability, its direct effect on organizational agility is weak. Mediation analysis confirms that dynamic managerial capability mediates the effect of human capital on agility. These results underscore that organizational agility in micro, small, and medium enterprises is realized not merely through the presence of human capital, but through its activation via dynamic managerial capability. This research provides empirical evidence for the microfoundational role of dynamic managerial capability in translating human resources into agile organizational performance, advances strategic capability theory, and offers practical insights for capability development in emerging economies.

When digital technology distracts: Impact on cognitive load and work productivity in Generation Z

Bagus M. Fatah Kertarajasa — 2026-03-12

This study examines how digital technology distraction affects employees’ cognitive load and work productivity, focusing on Generation Z employees at Telkom Indonesia Company within a hybrid work setting. Grounded in cognitive load theory, the research evaluates whether frequent notifications, multitasking, and overlapping digital activities heighten cognitive strain and reduce performance. Using a quantitative approach, data were collected from 108 respondents via online surveys, and purposive sampling was used to ensure a representative sample. The proposed model was analyzed using SmartPLS for the structural equation model with partial least squares, and process model 5 was applied to test mediation effects using SPSS. The findings show that digital technology distraction significantly increases cognitive load, and higher cognitive load subsequently decreases work productivity. In addition, digital technology distraction also has a significant direct adverse effect on work productivity. Mediation results indicate partial mediation, confirming that cognitive load is a central mechanism through which digital distractions translate into productivity loss. The study advances workplace digital-distraction literature by validating cognitive load theory in a real-world hybrid work environment and by providing evidence specific to Generation Z employees, who face high digital exposure at work. In practice, the findings highlight the need for digital exposure management and attention regulation strategies to sustain Generation Z performance in hybrid workplaces.

Linking entrepreneurial leadership and digital literacy competence to firm performance through business innovation

Nandang Nandang — 2026-03-16

This study examines the relationships between entrepreneurial leadership, digital literacy competence, and business performance, with business innovation as a mediating mechanism. Previous research has frequently examined leadership or digital capabilities separately. 157 owners or managers of micro, small, and medium enterprises in West Java, Indonesia were selected through non-probability purposive sampling. A seven-point Likert scale was used to gather the data. Structural equation modelling–partial least squares was used for analysis. The findings demonstrate that business performance and innovation are positively affected by entrepreneurial leadership. Digital literacy competence has a beneficial impact on company innovation but has no impact on business performance. Business innovation positively affects business performance and significantly mediates the effects of entrepreneurial leadership and digital literacy competence on business performance. These findings highlight innovation as a key pathway through which leadership and digital capabilities improve performance, underscoring the importance of innovation-oriented leadership development and the strategic deployment of digital capabilities to strengthen the competitiveness of micro, small, and medium enterprises. Theoretically, this study contributes to the development of dynamic capabilities theory by demonstrating how entrepreneurial leadership and digital literacy competence enhance firm performance through innovation as a reconfiguration mechanism. In practice, the findings provide policymakers and micro, small, and medium enterprises development programs with insights to focus on strengthening entrepreneurial leadership and innovation-oriented digital capabilities to improve the competitiveness and sustainability of engineering-sector micro, small, and medium enterprises.