Jurnal Fokus Manajemen Bisnis

Examining the succession process in family businesses: A case study of a catering business

2025-12-20T00:54:16+00:00

This study explores succession planning to ensure the long-term sustainability of family businesses, a critical issue given the high failure rate linked to ineffective leadership transitions. Focusing on Sedap Catering, a family business established in 1987 in Bandung, West Java, Indonesia, the research aims to analyze the stages and dynamics of succession, specifically how the founding generation applies strategies to potential successors. Family businesses are crucial to the Indonesian economy, but they often face challenges in maintaining leadership continuity. Theoretical frameworks include family business theory, succession planning, and stewardship theory, offering insights into the motivations of family leaders during the succession process. A qualitative approach is used with a single case study, involving in-depth interviews, observations, and document studies. Five key respondents were selected through purposive sampling. Data analysis is conducted using thematic analysis, triangulation, and member checking to ensure reliability. The results show that Sedap Catering’s succession process is informal yet structured, reflecting the family’s values of trust, continuity, and service quality. Successors are selected based on character, competence, and commitment, with gradual integration into the business and continuous evaluation. This method ensures smooth leadership transfer, strong employee loyalty, and family harmony. The study provides practical insights for family businesses in Indonesia and contributes to academic understanding of succession planning.

Formulation of community driven business strategies for MSMEs using SWOT and QSPM

2025-11-21T01:26:08+00:00

This study aims to formulate community-based business strategies for micro, small, and medium enterprises in the garment and doll sectors in Caringin, Bogor, Indonesia. Although micro, small, and medium enterprises in this area have significant potential, many still perform suboptimally despite abundant resources and opportunities. This study uses a qualitative case study design and methodology that combines forum group discussions, questionnaires, and strategic analysis using the strengths, weaknesses, opportunities, threats and quantitative strategic planning matrix. The research sample consists of 13 micro, small, and medium enterprises actors involved in the Caringin micro, small, and medium enterprises forum. The findings indicate that while micro, small, and medium enterprises have significant strengths in skilled labor and the quality of local raw materials, they face challenges in digital marketing, financial management, and limited production capacity. The formulated strategies include enhancing digital literacy, leveraging online platforms for marketing and sales, and developing products that leverage local design differentiation. The theoretical contribution of this study lies in applying participatory development theory to formulate community-based strategies for the micro, small, and medium enterprises sector, particularly in similar regions. Practically, this research provides more relevant and practical strategic guidance for micro, small, and medium enterprises to optimize their potential. This study fills a gap in the existing literature by providing new insights into the role of the community in formulating micro, small, and medium enterprises business strategies.

Empowering MSMEs agility: A microfoundational perspective linking human capital and dynamic managerial capability

2025-11-21T01:42:17+00:00

Human capital, dynamic managerial capability, and organizational agility are increasingly recognized as key enablers of strategic adaptation for micro, small, and medium enterprises, particularly in volatile environments. However, the pathway through which human capital fosters organizational agility remains insufficiently examined. This study investigates the mediating role of dynamic managerial capability in the relationship between human capital and organizational agility within micro, small, and medium enterprises in Bali, Indonesia. Adopting a quantitative approach, data were collected from 131 micro, small, and medium enterprises managers using structured questionnaires, employing a proportionate random sampling technique. The relationships among constructs were analyzed using variance-based structural equation model-partial least square, including measurement and structural model evaluation. The findings indicate that while human capital strongly influences dynamic managerial capability, its direct effect on organizational agility is weak. Mediation analysis confirms that dynamic managerial capability mediates the effect of human capital on agility. These results underscore that organizational agility in micro, small, and medium enterprises is realized not merely through the presence of human capital, but through its activation via dynamic managerial capability. This research provides empirical evidence for the microfoundational role of dynamic managerial capability in translating human resources into agile organizational performance, advances strategic capability theory, and offers practical insights for capability development in emerging economies.

When digital technology distracts: Impact on cognitive load and work productivity in Generation Z

2025-11-21T01:23:44+00:00

This study examines how digital technology distraction affects employees’ cognitive load and work productivity, focusing on Generation Z employees at Telkom Indonesia Company within a hybrid work setting. Grounded in cognitive load theory, the research evaluates whether frequent notifications, multitasking, and overlapping digital activities heighten cognitive strain and reduce performance. Using a quantitative approach, data were collected from 108 respondents via online surveys, and purposive sampling was used to ensure a representative sample. The proposed model was analyzed using SmartPLS for the structural equation model with partial least squares, and process model 5 was applied to test mediation effects using SPSS. The findings show that digital technology distraction significantly increases cognitive load, and higher cognitive load subsequently decreases work productivity. In addition, digital technology distraction also has a significant direct adverse effect on work productivity. Mediation results indicate partial mediation, confirming that cognitive load is a central mechanism through which digital distractions translate into productivity loss. The study advances workplace digital-distraction literature by validating cognitive load theory in a real-world hybrid work environment and by providing evidence specific to Generation Z employees, who face high digital exposure at work. In practice, the findings highlight the need for digital exposure management and attention regulation strategies to sustain Generation Z performance in hybrid workplaces.

Linking entrepreneurial leadership and digital literacy competence to firm performance through business innovation

2026-01-04T08:27:33+00:00

This study examines the relationships between entrepreneurial leadership, digital literacy competence, and business performance, with business innovation as a mediating mechanism. Previous research has frequently examined leadership or digital capabilities separately. 157 owners or managers of micro, small, and medium enterprises in West Java, Indonesia were selected through non-probability purposive sampling. A seven-point Likert scale was used to gather the data. Structural equation modelling–partial least squares was used for analysis. The findings demonstrate that business performance and innovation are positively affected by entrepreneurial leadership. Digital literacy competence has a beneficial impact on company innovation but has no impact on business performance. Business innovation positively affects business performance and significantly mediates the effects of entrepreneurial leadership and digital literacy competence on business performance. These findings highlight innovation as a key pathway through which leadership and digital capabilities improve performance, underscoring the importance of innovation-oriented leadership development and the strategic deployment of digital capabilities to strengthen the competitiveness of micro, small, and medium enterprises. Theoretically, this study contributes to the development of dynamic capabilities theory by demonstrating how entrepreneurial leadership and digital literacy competence enhance firm performance through innovation as a reconfiguration mechanism. In practice, the findings provide policymakers and micro, small, and medium enterprises development programs with insights to focus on strengthening entrepreneurial leadership and innovation-oriented digital capabilities to improve the competitiveness and sustainability of engineering-sector micro, small, and medium enterprises.

Work environment and leadership style on employee performance: Evidence of work motivation mediation

2026-01-15T02:33:33+00:00

Employee performance is a key factor in determining organizational effectiveness and productivity. Organizational factors such as the work environment and leadership style are widely recognized as influencing employee performance, both directly and indirectly through psychological mechanisms such as work motivation. This study aims to analyze the effects of the work environment and leadership style on employee performance, with work motivation as a mediating variable, at Bina Bangun Perkasa Kediri Company. This research employs a quantitative causal approach using saturated sampling involving all 34 permanent employees as respondents. Data were collected through questionnaires and analyzed using partial least squares-structural equation modelling with SmartPLS 4. The results show that the work environment does not significantly affect employee performance or work motivation. Leadership style does not directly influence employee performance but significantly affects work motivation, which in turn significantly improves employee performance. Mediation analysis indicates that work motivation mediates the relationship between leadership style and employee performance, but not between the work environment and employee performance. These findings differ from previous studies that generally report a significant influence of the work environment on employee performance through motivation.

Modeling environmental performance: Green human resource management, leadership, commitment, innovation, and cultural moderation

2025-12-30T23:59:30+00:00

This study investigates the key drivers of environmental performance in micro, small, and medium enterprises in Surabaya, Indonesia, focusing on green human resource management, green transformational leadership, organizational commitment, and green innovation. The research also examines green organizational culture as a potential moderator influencing the relationships between these factors and environmental outcomes. Using a quantitative approach, data were collected from 188 respondents to micro, small, and medium enterprises and analyzed using partial least squares structural equation modeling. The results indicate that organizational commitment has the strongest impact on environmental performance, suggesting that employees who feel a deep connection to and sense of responsibility for their organization are more likely to adopt eco-friendly practices. Green innovation also plays a pivotal role by facilitating the development of sustainable products and processes that enhance resource efficiency. Additionally, both green human resource management and green transformational leadership contribute positively, supporting broader sustainability objectives. Interestingly, the analysis of moderation effects suggests that a highly structured green organizational culture may, in some cases, constrain the influence of green human resource management on environmental outcomes, indicating that overly rigid cultural expectations may not always align with the operational capacities of resource-limited micro, small, and medium enterprises. Overall, the findings emphasize the importance of designing sustainability initiatives that are both strategically ambitious and practically feasible for a small enterprise.

Do knowledge management and innovative work behavior enhance organizational performance? The role of employee competence

2025-11-26T02:42:58+00:00

This study examines the impact of knowledge management and innovative work behavior on employees' competencies and organizational performance in Indonesia's electronic manufacturing sector. This research is driven by the ongoing disparity between labor market requirements and the qualifications of the available workforce, especially in Batam City, Indonesia, where inadequate competency levels hinder the workforce's capacity to fulfill industry demands. This research is unusual in its emphasis on electronic manufacturing firms in Batam City, Indonesia, an environment that has received less scholarly scrutiny, particularly regarding human resource practices and their relationship to organizational performance. To ensure representativeness, the study employed a probability sample method, specifically non-probability purposive sampling, to recruit 210 respondents from diverse departments. Data analysis in this study was conducted using SmartPLS, with data collected via a survey. The results show that knowledge management and innovative work behavior significantly improve employee competency, while innovative work behavior also positively affects organizational performance. However, knowledge management and employee competency do not significantly influence organizational performance. Additionally, employee competency does not mediate the relationships between the variables. In conclusion, innovative work behavior plays a key role in enhancing organizational performance, whereas knowledge management mainly contributes to improving employee competency rather than directly impacting performance. The study emphasizes the need to fortify human resource management strategies and advocates establishing a triple helix innovation program that fosters collaboration among government, corporations, and universities to improve employee competencies, attract investment, and bolster Indonesia's economic growth.