SUKARDI, S.; JAHID, M. A.; HENDRAWAN, S. E-service quality and promotion on customer loyalty: The importance of customer satisfaction. Jurnal Fokus Manajemen Bisnis, [S. l.], v. 13, n. 2, p. 239–252, 2023. DOI: 10.12928/fokus.v13i2.9130. Disponível em: http://journal2.uad.ac.id/index.php/fokus/article/view/9130. Acesso em: 11 may. 2024.