PENGUKURAN KINERJA SUMBER DAYA MANUSIA MENGGUNAKAN METODE HUMAN RESOURCE SCORECARD

Authors

  • Aulia Karlina Universitas Pembangunan Nasional Veteran Jawa Timur
  • Didi Samanhudi Universitas Pembangunan Nasional Veteran Jawa Timur

DOI:

https://doi.org/10.12928/fokus.v13i1.7736

Abstract

In recent research, employee performance evaluations have not been carried out comprehensively. However, problems related to employee performance are the increasing number of complaints and the achievement of project targets on time. This study aims to determine the level of employee performance and provide suggestions for improving  key performance indicator (KPI) below the target. The sampling method is non-probability sampling with purposive sampling. The method used is the Human Resource Scorecard (HRS) supported by the Analytical Hierarchy Process (AHP) and Traffic Light System (TLS). The results showed that the performance measurement score of PT. Modern Pulsa Investama in 2021 is 2,23 (less) with a TLS of 2,90; in 2022, it is 2,99 (medium), with a TLS of 5,86, indicating satisfactory performance. Based on 15 KPIs in 2021, 4 were obtained in the green group, 5 in the yellow group, and 6 in the red group. Of the 15 KPIs in 2022, 6 were obtained in the green group, 6 in the yellow group, and 3 in the red group. KPIs that go on a yellow to red scale are the focus of improvement. PT. Modern Pulsa Investama is a company that develops bill payment applications and online product purchases.

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Published

2023-03-23

How to Cite

Karlina, A., & Samanhudi, D. (2023). PENGUKURAN KINERJA SUMBER DAYA MANUSIA MENGGUNAKAN METODE HUMAN RESOURCE SCORECARD. Jurnal Fokus Manajemen Bisnis, 13(1), 50–64. https://doi.org/10.12928/fokus.v13i1.7736

Issue

Vol. 13 No. 1 (2023)

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Articles

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Copyright (c) 2023 Aulia Karlina, Didi Samanhudi

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