PENGARUH KUALITAS PRODUK, HARGA, DAN PROMOSI TERHADAP KEPUTUSAN PEMBELIAN
DOI:
https://doi.org/10.12928/fokus.v12i2.6671Abstract
The purpose of this study is to determine the effect of product quality, price, and promotion on purchasing decisions for MS Glow product. This study used primary data with a number of samples of 100 respondents. Data analysis methods used include validity tests, reliability tests, multiple linear regression analyses, and hypothesis testing. The results of the data analysis indicate that product quality have a positive effect on purchasing decisions, promotion have a positive effect on purchasing decisions, and price have a negative but no significant effect on purchasing decisions.
References
Algifari. (2017). Analisis Regresi, Teori, Kasus dan Solusi. BPFE UGM, Yogyakarta.
Alma, H. B. (2005). Manajemen Pemasaran dan Pemasaran Jasa. CV Alfabeta.
Alshare, F., Aljawarneh, N. M., Alomari, K. A. K., Alomari, Z. S., Albdareen, R., Alwagfi, A. A., & Alradaideh, A. T. (2020). Factors Influencing Cellular Device Purchase Decisions In Jordan. Management Science Letters, 10(11).
Amril, D., & Heryanto. (2020). Influence of Packaging, Price, Promotion and Perceived Value on Purchase Decision at Snack Business 88 Solok. Technium Social Sciences Journal, 8.
Amron, A., & Mahmud, M. (2017). Developing Marketing Strategy In Property Insurance Business. International Business Management, 11(1).
Amron, Amron. (2017). Marketing Challenge Of Import Insurance Product In Indonesia. Advanced Science Letters, 23(8).
Andreti, J., Zhafira, N. H., Akmal, S. S., & Kumar, S. (2013). The Analysis of Product, Price, Place, Promotion and Service Quality on Customers’ Buying Decision of Convenience Store: A Survey of Young Adult in Bekasi, West Java, Indonesia. International Journal of Advances in Management and Economics , 2(6).
Assauri, S. (2011). Manajemen Pemasaran. Rajawali Pers.
Bagwell, K., & Riordan, M. H. (1991). High and Declining Prices Signal Product Quality. American Economic Review, 81(1).
Burson, K. A. (2007). Consumer-Product Skill Matching: The Effects Of Difficulty On Relative Self-Assessment And Choice. Journal of Consumer Research, 34(1).
Chan, F. T. S., & Kumar, N. (2007). Global Supplier Development Considering Risk Factors Using Fuzzy Extended AHP-Based Approach. Omega, 35(4).
Chi, H. K., Yeh, H. R., & Huang, M. W. (2009). The Influences Of Advertising Endorser, Brand Image, Brand Equity, Price Promotion, On Purchase Intention- The Mediating Effect Of Advertising Endorser. The Journal of Global Business Management, 5(1).
Cuong, D. T. (2022). The Relationship Between Product Quality, Brand Image, Purchase Decision, and Repurchase Intention. Lecture Notes in Networks and Systems, 299.
Dhanabalan, T., Subha, K., Shanthi, R., & Sathish, A. (2018). Factors Influencing Consumers’ Car Purchasing Decision In Indian Automobile Industry. International Journal of Mechanical Engineering and Technology, 9(10).
Drechsler, S., Leeflang, P. S. H., Bijmolt, T. H. A., & Natter, M. (2017). Multi-Unit Price Promotions And Their Impact On Purchase Decisions And Sales. European Journal of Marketing, 51(5–6).
Eberhardt, T., Kenning, P., & Schneider, H. (2009). On The Validity Of Price Knowledge Measurements Via Self-Assessment Scales: Two Studies In Retailing. Journal of Targeting, Measurement and Analysis for Marketing, 17(2).
Edlin, A. S. (1997). Do Guaranteed-Low-Price Policies Guarantee High Prices, And Can Antitrust Rise To The Challenge? Harvard Law Review, 111(2).
Gandhy, A., & Hairuddin, J. A. (2018). Analysis of Promotion and Product Differentiation of Jukajo on Consumer Purchase Decision. Binus Business Review, 9(1).
Gerung, C. J., Sepang, J., & Loindong, S. (2017). Effect of Product Quality, Price and Promotion To Decision Purchase Nissan X-Trail Car in Pt. Wahana Wirawan Manado. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 5(2).
Ghozali, I. (2018). Aplikasi Analisis Multivariate dengan Program IBM SPSS 25. Universitas Diponegoro.
Gogoi, B. J. (2013). Study of Antecedents of Purchase Intention and its Effect on Brand Loyalty of Private Label Brand of Apparel. International Journal of Sales and Marketing Management Research and Development, 3(2).
Hermawan, A. (2012). Komunikasi Pemasaran. Erlangga.
Hitt, M. A., Ireland, R. D., & Hoskisson, R. E. (2016). Strategic Management: Concepts and Cases: Competitiveness and Globalization. Cengage Learning.
Hunt, S. D., & Morgan, R. M. (1994). Relationship Marketing in the Era of Network Competition. Marketing Mangement, 3(1).
Hutter, K., Hautz, J., Dennhardt, S., & Füller, J. (2013). The Impact Of User Interactions In Social Media On Brand Awareness And Purchase Intention: The Case Of MINI On Facebook. Journal of Product and Brand Management, 22(5).
Jalilvand, M. R., Samiei, N., & Mahdavinia, S. H. (2011). The Effect of Brand Equity Components on Purchase Intention: An Application of Aaker’s Model in the Automobile Industry. Journal of Marketing Research, 2(2).
Keller, K. L., & Swaminathan, V. (2013). Strategic Brand Management: Building, Measuring, and Managing Brand Equity, Global Edition, 5th Edition. Pearson Education LImited, 4.
Kenning, P., Hartleb, V., & Schneider, H. (2011). An Empirical Multi-Method Investigation Of Price Knowledge In Food Retailing. International Journal of Retail and Distribution Management, 39(5).
Kim, A. J., & Ko, E. (2012). Do Social Media Marketing Activities Enhance Customer Equity? An Empirical Study Of Luxury Fashion Brand. Journal of Business Research, 65(10).
Kivetz, R., & Zheng, Y. (2017). The Effects Of Promotions On Hedonic Versus Utilitarian Purchases. Journal of Consumer Psychology, 27(1).
Kotler, P., & Armstrong, G. (2013). Principles of Marketing.
Kotler, P., & Keller, K. L. (2016). A Framework for Marketing Management. In Marketing Management.
Lestari, I., Martin, M., Manullang, M., Butar-Butar, R. S., & Daulay, Z. R. (2021). The Effect Of Brand Ambasador and Prices on The Purchase Decision Of Android Hand Phone Through Interest In Buying Consumers In Medan City. International Journal of Science, Technology & Management, 2(4).
Levy, M., Weitz, B. A., Grewal, D., & Madore, M. (2012). Retailing Management. McGraw-Hill Science.
Maslowska, E., Malthouse, E. C., & Viswanathan, V. (2017). Do Customer Reviews Drive Purchase Decisions? The Moderating Roles Of Review Exposure And Price. Decision Support Systems, 98.
Mbete, G. S., & Tanamal, R. (2020). Effect of Easiness, Service Quality, Price, Trust of Quality of Information, and Brand Image of Consumer Purchase Decision on Shopee Online Purchase. Jurnal Informatika Universitas Pamulang, 5(2).
Moutinho, L. (2000). Segmentation, Targeting, Positioning And Strategic Marketing. In Strategic management in tourism.
Mualla, N. D. (2011). Assessing And Measuring Sales Culture Within Commercial Banks In Jordan. EuroMed Journal of Business, 6(2).
Nilsson, L., Johnson, M. D., & Gustafsson, A. (2001). The Impact Of Quality Practices On Customer Satisfaction And Business Results: Product Versus Service Organizations. Journal of Quality Management, 6(1).
Oxenfeldt, A. R., & Monroe, K. B. (1980). Pricing: Making Profitable Decisions. Journal of Marketing, 44(1).
Pickett-Baker, J., & Ozaki, R. (2008). Pro-Environmental Products: Marketing Influence On Consumer Purchase Decision. In Journal of Consumer Marketing (Vol. 25, Issue 5).
Punj, G. (2012). Consumer Decision Making on the Web: A Theoretical Analysis and Research Guidelines. Psychology and Marketing, 29(10).
Putra, A. H. P. K., & Asdi. (2020). The Effect of Marketing Mix (4P) on Buying Decision: Empirical Study on Brand of Samsung Smartphone Product. Point of View Research Management, 1(4).
Saeed, R., Lodhi, R. N., Mukhtar, A. M. J., Hussain, S., Mahmood, Z., & Ahmad, M. (2013). Factors Affecting Consumer Purchase Decision In Clothing Industry Of Sahiwal, Pakistan. World Applied Sciences Journal, 24(7).
Sebastianelli, R., & Tamimi, N. (2002). How product quality dimensions relate to defining quality. International Journal of Quality and Reliability Management, 19(4).
Shahrani, H., & Ghandour, R. (2016). Impact of Social Media on Purchase Decision Making of Customers. International Journal on Global Business Management and Research, 5(2).
Sugiyono. (2017). Metode Penelitian Bisnis (Pendekatan Kuantitatif, Kualitatif, Kombinasi dan R&D). CV Alfabeta.
Sunyoto, D. (2012). Dasar-Dasar Pemasaran Konsep, Strategi, dan Kasus. Dasar-Dasar Manajemen Pemasaran Konsep, Strategi, Dan Kasus, VI(2).
Tariq, M. I., Rafay Nawaz, M., Nawaz, M. M., & Butt, H. A. (2013). Customer Perceptions about Branding and Purchase Intention: A Study of FMCG in an Emerging Market. Journal Basic Application Science Resource, 3(2).
Tih, S., & Lee, K. H. (2013). Perceptions And Predictors Of Consumers’ Purchase Intentions For Store Brands: Evidence From Malaysia. Asian Journal of Business and Accounting, 6(2).
Tjiptono, F. (2015). Strategi Pemasaran. CV Andi Offset.
Voyer, P. A., & Ranaweera, C. (2015). The Impact Of Word Of Mouth On Service Purchase Decisions: Examining Risk And The Interaction Of Tie Strength And Involvement. Journal of Service Theory and Practice, 25(5).
Wang, L., Yan, Q., & Chen, W. (2019). Drivers Of Purchase Behavior And Post-Purchase Evaluation In The Singles’ Day Promotion. Journal of Consumer Marketing, 36(6).
Wangean, R. H., & Mandey, S. L. (2014). Analisis Citra Merek, Kualitas Produk Dan Harga Pengaruhnya Terhadap Keputusan Pembelian Konsumen Pada Mobil All New Kia Rio Di Kota Manado. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 2(3).
Weisstein, F. L., Song, L., Andersen, P., & Zhu, Y. (2017). Examining Impacts Of Negative Reviews And Purchase Goals On Consumer Purchase Decision. Journal of Retailing and Consumer Services, 39. https://doi.org/10.1016/j.jretconser.2017.08.015
Wen-Cheng, W., Chien-Hung, L., & Ying-Chien, C. (2011). Types of Competitive Advantage and Analysis. International Journal of Business and Management, 6(5).
Wickliffe, V. P., & Pysarchik, D. T. (2001). A Look At Product Attributes As Enhancers Of Group Integration Among US And Korean Consumers. International Journal of Retail & Distribution Management, 29(2).
Yang, D., & Lee, C. W. (2016). In-Store Promotional Mix and the Effects on Female Consumer Buying Decisions in Relation to Cosmetic Products. International Journal of Management, Economics and Social Sciences, 5(2).
Zeeshan, Z. M. (2013). The Impact Of Mobile Service Attributes On Males’ And Females’ Purchase Decision. Management & Marketing, 8(4).
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2022 Rukmayanti, Fitriana
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:Â
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).