PENGARUH PERSEPSI RISIKO DAN DUKUNGAN PEMERINTAH TERHADAP MINAT PENGGUNAAN MOBILE BANKING: PERAN PEMEDIASI PERSEPSI KEGUNAAN

Authors

  • Maulidyati Aisyah Universitas Islam Indonesia
  • Tirta Ardami Ardiningsing Universitas Islam Indonesia

DOI:

https://doi.org/10.12928/fokus.v12i1.5987

Abstract

The Covid-19 pandemic has influenced the government to implement various policies as a form of support to break the chain of the spread of the Covid-19 virus. In addition, the presence of the Covid-19 pandemic requires people to switch from cash transactions to non-cash transactions to prevent exposure to the Covid-19 virus. Technological developments support this transition with the presence of mobile banking to facilitate non-cash transactions. This study aims to determine the effect of perceived risk and government support on interest in using mobile banking with perceived usefulness as a mediating variable. This type of research is quantitative research and uses a questionnaire to obtain data which is then processed using Structural Equation Modeling-Partial Least Square (SEM-PLS) software. The results of the study prove that risk perception has the most influence on interest in using mobile banking, while government support does not influence the use of mobile banking.

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Published

2022-04-30

How to Cite

Aisyah, M., & Ardami Ardiningsing, T. (2022). PENGARUH PERSEPSI RISIKO DAN DUKUNGAN PEMERINTAH TERHADAP MINAT PENGGUNAAN MOBILE BANKING: PERAN PEMEDIASI PERSEPSI KEGUNAAN . Jurnal Fokus Manajemen Bisnis, 12(1), 92–105. https://doi.org/10.12928/fokus.v12i1.5987

Issue

Vol. 12 No. 1 (2022)

Section

Articles

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