PENGARUH WORKPLACE BULLYING DAN PERCEIVED SUPERVISOR SUPPORT TERHADAP TURNOVER INTENTION
DOI:
https://doi.org/10.12928/fokus.v11i2.3909Keywords:
Workplace Bullying, Perceived Supervisor Support, Turnover IntentionAbstract
This study aims to analyze the effect of Workplace Bullying and Perceived Supervisor Support on Turnover Intention of Employees of a Private University in Yogyakarta.. This research is a quantitative research through a survey method using a questionnaire. The sample in this study were some employees of a Private University in Yogyakarta with a total sample of 71 employees. The sampling technique in this study is non-probability sampling with the Incidental Sampling method. The unit of analysis used in this study is the individual, namely the employee of a Private University in Yogyakarta. This study uses an instrument test conducted with validity and reliability tests as a condition before testing the hypothesis, while the multiple regression analysis method is used to test the hypothesis. The results of hypothesis testing using multiple regression analysis indicate that the first hypothesis is accepted, namely the effect of work bullying has a positive and significant effect on turnover intentions, the second hypothesis is rejected, namely the influence of supervisor support perceptions has no significant effect on turnover intention.References
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Arikunto, S. (2013). Prosedur Penelitian: Suatu Pendekatan Praktik. Rineka Cipta.
Arici, H. E. (2018). Perceived Supervisor Support and Turnover Intention Moderating Effect Of Authentic Leadership. Leadership and Organization Development Journal, 39(7).
Bacharach, S. B., & Bamberger, P. A. (2007). 9/11 And New York City Firefighters' Post Hoc Unit Support And Control Climates: A Context Theory Of The Consequences Of Involvement In Traumatic Work-Related Events. Academy of Management Journal, 50(4), 849-868.
Berthelsen, M., Skogstad, A., Lau, B., & Einarsen, S. (2011). Do They Stay Or Do They Go? A Longitudinal Study Of Intentions To Leave And Exclusion From Working Life Among Targets Of Workplace Bullying. International Journal of Manpower, 32(2).
Chen, Z. X., Tsui, A. S., & Farh, J. L. (2002). Loyalty To Supervisor Vs Organizational Commitment: Relationships To Employee Performance In China. Journal Of Occupational And Organizational Psychology, 75(3), 339-356.
Coetzee, M., & van Dyk, J. (2018). Workplace Bullying And Turnover Intention: Exploring Work Engagement As A Potential Mediator. Psychological Reports, 121(2), 375-392.
Dasgupta, P. (2012). Effect Of Role Ambiguity, Conflict And Overload In Private Hospitals’ Nurses’ Burnout And Mediation Through Self Efficacy. Journal of Health Management, 14(4), 513-534.
Dysvik, A., & Kuvaas, B. (2010). Exploring The Relative and Combined Influence of Mastery-Approach Goals and Work Intrinsic Motivation on Employee Turnover Intention. Personal Review, 39(5).
Einarsen, S., Hoel, H., & Notelaers, G. (2009). Measuring Exposure To Bullying And Harassment At Work: Validity, Factor Structure And Psychometric Properties Of The Negative Acts Questionnaire-Revised. Work & Stress, 23(1), 24-44.
Eisenberger, R., Stinglhamber, F., Vandenberghe, C., Sucharski, I. L., & Rhoades, L. (2002). Perceived Supervisor Support: Contributions To Perceived Organizational Support And Employee Retention. Journal Of Applied Psychology, 87(3), 565.
Ferdinand, A. (2010). Pendidikan, Pengaruh Pembinaan Sumber Daya Manusia Terhadap Kinerja Pegawai. Management Analysis Journal, 2(2).
Glambek, M., Matthiesen, S. B., Hetland, J., & Einarsen, S. (2014). Workplace Bullying As An Antecedent To Job Insecurity And Intention To Leave: A 6â€Month Prospective Study. Human Resource Management Journal, 24(3), 255–268.
Ghozali, I. (2013). Aplikasi Analisis Multivariate dengan Program IBM SPSS 19 Edisi Kelima. Badan Penerbit Universitas Diponegoro.
Glasø, L., & Notelaers, G. (2012). Workplace Bullying, Emotions, And Outcomes. Violence And Victims, 27(3), 360-377.
Gordon, S., Tang, C. H. H., Day, J., & Adler, H. (2019). Supervisor Support And Turnover In Hotels: Does Subjective Well-Being Mediate The Relationship?. International Journal of Contemporary Hospitality Management.
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Hershcovis, M. S., Reich, T. C., & Niven, K. (2015). Workplace Bullying: Causes, Consequences, and Intervention Strategies. Society for Industrial and Organizational Psychology, Inc.
Kalidass, A., & Bahron, A. (2015). The Relationship Between Perceived Supervisor Support, Perceived Organizational Support, Organizational Commitment And Employee Turnover Intention. International Journal of Business Administration, 6(5), 82.
Karyati, T. (2019). Pengaruh Kepuasan Kerja Dan Stres Kerja Terhadap Turnover Intention Pada Karyawan Dehakidz Darul Hikam Daycare And Learning Center Bandung (Doctoral dissertation, UIN Sunan Gunung Djati Bandung).
Keashly, L., & Neuman, J. H. (2004). Bullying In The Workplace: Its Impact And Management. Employee Rights and Employment Policy Journal, 8(2), 335.
Lim, E., & Boger, E. P. (2005). Management Requires Leadership. Consortium Journal of Hospitality & Tourism, 9(1).
Luthans, F. (2012). Organization Behavior: An Evidence-Based Aproach. McGraw-Hill.
Maertz Jr, C. P., Griffeth, R. W., Campbell, N. S., & Allen, D. G. (2007). The Effects Of Perceived Organizational Support And Perceived Supervisor Support On Employee Turnover. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 28(8), 1059-1075.
Mahardika, I. G. A. G. E., & Wibawa, I. M. A. (2015). Pengaruh Kepuasan Kerja terhadap Turnover Intention dengan Komitmen Organisasi sebagai Variabel Intervening pada PT. Autobagus Rent Car Bali. Doctoral dissertation, Universitas Udayana.
Mathis, R. L., & Jackson, J. H. (2006). Human Resource Management. Terjemahan Dian Angelia. Salemba Empat.
Mathisen, G. E., Einarsen, S., & Mykletun, R. (2008). The Occurrences And Correlates Of Bullying And Harassment In The Restaurant Sector. Scandinavian Journal Of Psychology, 49(1), 59-68.
Melky, Y. (2015). Hubungan Kepuasan Kerja dan Komitmen Organisasi terhadap Intensi Pindah Kerja (Turnover Intention) Karyawan PT Rejeki Abadi Sakti Samarinda. Psikoborneo: Jurnal Ilmiah Psikologi, 3(1).
Mobley, W. H., Horner, S. O., & Hollingsworth, A. T. (1978). An Evaluation Of Precursors Of Hospital Employee Turnover. Journal Of Applied Psychology, 63(4), 408.
Nazir, M. (2005). Metode Penelitian. Ghalia Indonesia.
Robbins, S. P., & Judge, T. A. (2013). Organizational Behavior. Pearson Education.
Rosario-Hernández, E., Rovira Millán, L. V., Comas Nazario, Ã. R., Medina Hernández, A., Colón Jiménez, R., Feliciano Rivera, Y., ... & Berrios Quiñones, G. (2018). Workplace Bullying And Its Effect On Sleep Well-Being: The Mediating Role Of Rumination. Revista Puertorriqueña de PsicologÃa.
Sangadji, E. M. (2020). The Effect Of Job Stress On Turnover Intention Through Job Satisfaction Of Government Commercial Bank Employees. KnE Social Sciences, 66-82.
Sims, R. L., & Sun, P. (2012). Witnessing Workplace Bullying And The Chinese Manufacturing Employee. Journal of Managerial Psychology, 27.
Taufiq, A. (2017). Pengaruh Persepsi Dukungan Supervisor dan Komitmen Organisasi terhadap Turnover Intention (Studi pada Pegawai Bagian Produksi PT. Mitra Adi Jaya Yogyakarta) (Doctoral dissertation, Universitas Negeri Yogyakarta).
Tett, R. P., & Meyer, J. P. (1993). Job Satisfaction, Organizational Commitment, Turnover Intention, And Turnover: Path Analyses Based On Metaâ€Analytic Findings. Personnel Psychology, 46(2), 259-293.
Yukongdi, V., & Shrestha, P. (2020). The Influence Of Affective Commitment, Job Satisfaction And Job Stress On Turnover Intention: A Study Of Nepalese Bank Employees. Review of Integrative Business and Economics Research, 9, 88-98.
Yun, S., Kang, J., Lee, Y. O., & Yi, Y. (2014). Work Environment And Workplace Bullying Among Korean Intensive Care Unit Nurses. Asian Nursing Research, 8(3), 219-225.
Arikunto, S. (2013). Prosedur Penelitian: Suatu Pendekatan Praktik. Rineka Cipta.
Arici, H. E. (2018). Perceived Supervisor Support and Turnover Intention Moderating Effect Of Authentic Leadership. Leadership and Organization Development Journal, 39(7).
Bacharach, S. B., & Bamberger, P. A. (2007). 9/11 And New York City Firefighters' Post Hoc Unit Support And Control Climates: A Context Theory Of The Consequences Of Involvement In Traumatic Work-Related Events. Academy of Management Journal, 50(4), 849-868.
Berthelsen, M., Skogstad, A., Lau, B., & Einarsen, S. (2011). Do They Stay Or Do They Go? A Longitudinal Study Of Intentions To Leave And Exclusion From Working Life Among Targets Of Workplace Bullying. International Journal of Manpower, 32(2).
Chen, Z. X., Tsui, A. S., & Farh, J. L. (2002). Loyalty To Supervisor Vs Organizational Commitment: Relationships To Employee Performance In China. Journal Of Occupational And Organizational Psychology, 75(3), 339-356.
Coetzee, M., & van Dyk, J. (2018). Workplace Bullying And Turnover Intention: Exploring Work Engagement As A Potential Mediator. Psychological Reports, 121(2), 375-392.
Dasgupta, P. (2012). Effect Of Role Ambiguity, Conflict And Overload In Private Hospitals’ Nurses’ Burnout And Mediation Through Self Efficacy. Journal of Health Management, 14(4), 513-534.
Dysvik, A., & Kuvaas, B. (2010). Exploring The Relative and Combined Influence of Mastery-Approach Goals and Work Intrinsic Motivation on Employee Turnover Intention. Personal Review, 39(5).
Einarsen, S., Hoel, H., & Notelaers, G. (2009). Measuring Exposure To Bullying And Harassment At Work: Validity, Factor Structure And Psychometric Properties Of The Negative Acts Questionnaire-Revised. Work & Stress, 23(1), 24-44.
Eisenberger, R., Stinglhamber, F., Vandenberghe, C., Sucharski, I. L., & Rhoades, L. (2002). Perceived Supervisor Support: Contributions To Perceived Organizational Support And Employee Retention. Journal Of Applied Psychology, 87(3), 565.
Ferdinand, A. (2010). Pendidikan, Pengaruh Pembinaan Sumber Daya Manusia Terhadap Kinerja Pegawai. Management Analysis Journal, 2(2).
Glambek, M., Matthiesen, S. B., Hetland, J., & Einarsen, S. (2014). Workplace Bullying As An Antecedent To Job Insecurity And Intention To Leave: A 6â€Month Prospective Study. Human Resource Management Journal, 24(3), 255–268.
Ghozali, I. (2013). Aplikasi Analisis Multivariate dengan Program IBM SPSS 19 Edisi Kelima. Badan Penerbit Universitas Diponegoro.
Glasø, L., & Notelaers, G. (2012). Workplace Bullying, Emotions, And Outcomes. Violence And Victims, 27(3), 360-377.
Gordon, S., Tang, C. H. H., Day, J., & Adler, H. (2019). Supervisor Support And Turnover In Hotels: Does Subjective Well-Being Mediate The Relationship?. International Journal of Contemporary Hospitality Management.
Hair, J.F., Tatham, A.R.L., & Black, W.C. (2011). Multivariate Data Analysis (5th Edition). Prentice Hall.
Hasibuan, M. (2003). Organisasi dan Motivasi Dasar Peningkatan Produktivitas. Bumi Aksara.
Hershcovis, M. S., Reich, T. C., & Niven, K. (2015). Workplace Bullying: Causes, Consequences, and Intervention Strategies. Society for Industrial and Organizational Psychology, Inc.
Kalidass, A., & Bahron, A. (2015). The Relationship Between Perceived Supervisor Support, Perceived Organizational Support, Organizational Commitment And Employee Turnover Intention. International Journal of Business Administration, 6(5), 82.
Karyati, T. (2019). Pengaruh Kepuasan Kerja Dan Stres Kerja Terhadap Turnover Intention Pada Karyawan Dehakidz Darul Hikam Daycare And Learning Center Bandung (Doctoral dissertation, UIN Sunan Gunung Djati Bandung).
Keashly, L., & Neuman, J. H. (2004). Bullying In The Workplace: Its Impact And Management. Employee Rights and Employment Policy Journal, 8(2), 335.
Lim, E., & Boger, E. P. (2005). Management Requires Leadership. Consortium Journal of Hospitality & Tourism, 9(1).
Luthans, F. (2012). Organization Behavior: An Evidence-Based Aproach. McGraw-Hill.
Maertz Jr, C. P., Griffeth, R. W., Campbell, N. S., & Allen, D. G. (2007). The Effects Of Perceived Organizational Support And Perceived Supervisor Support On Employee Turnover. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 28(8), 1059-1075.
Mahardika, I. G. A. G. E., & Wibawa, I. M. A. (2015). Pengaruh Kepuasan Kerja terhadap Turnover Intention dengan Komitmen Organisasi sebagai Variabel Intervening pada PT. Autobagus Rent Car Bali. Doctoral dissertation, Universitas Udayana.
Mathis, R. L., & Jackson, J. H. (2006). Human Resource Management. Terjemahan Dian Angelia. Salemba Empat.
Mathisen, G. E., Einarsen, S., & Mykletun, R. (2008). The Occurrences And Correlates Of Bullying And Harassment In The Restaurant Sector. Scandinavian Journal Of Psychology, 49(1), 59-68.
Melky, Y. (2015). Hubungan Kepuasan Kerja dan Komitmen Organisasi terhadap Intensi Pindah Kerja (Turnover Intention) Karyawan PT Rejeki Abadi Sakti Samarinda. Psikoborneo: Jurnal Ilmiah Psikologi, 3(1).
Mobley, W. H., Horner, S. O., & Hollingsworth, A. T. (1978). An Evaluation Of Precursors Of Hospital Employee Turnover. Journal Of Applied Psychology, 63(4), 408.
Nazir, M. (2005). Metode Penelitian. Ghalia Indonesia.
Robbins, S. P., & Judge, T. A. (2013). Organizational Behavior. Pearson Education.
Rosario-Hernández, E., Rovira Millán, L. V., Comas Nazario, Ã. R., Medina Hernández, A., Colón Jiménez, R., Feliciano Rivera, Y., ... & Berrios Quiñones, G. (2018). Workplace Bullying And Its Effect On Sleep Well-Being: The Mediating Role Of Rumination. Revista Puertorriqueña de PsicologÃa.
Sangadji, E. M. (2020). The Effect Of Job Stress On Turnover Intention Through Job Satisfaction Of Government Commercial Bank Employees. KnE Social Sciences, 66-82.
Sims, R. L., & Sun, P. (2012). Witnessing Workplace Bullying And The Chinese Manufacturing Employee. Journal of Managerial Psychology, 27.
Taufiq, A. (2017). Pengaruh Persepsi Dukungan Supervisor dan Komitmen Organisasi terhadap Turnover Intention (Studi pada Pegawai Bagian Produksi PT. Mitra Adi Jaya Yogyakarta) (Doctoral dissertation, Universitas Negeri Yogyakarta).
Tett, R. P., & Meyer, J. P. (1993). Job Satisfaction, Organizational Commitment, Turnover Intention, And Turnover: Path Analyses Based On Metaâ€Analytic Findings. Personnel Psychology, 46(2), 259-293.
Yukongdi, V., & Shrestha, P. (2020). The Influence Of Affective Commitment, Job Satisfaction And Job Stress On Turnover Intention: A Study Of Nepalese Bank Employees. Review of Integrative Business and Economics Research, 9, 88-98.
Yun, S., Kang, J., Lee, Y. O., & Yi, Y. (2014). Work Environment And Workplace Bullying Among Korean Intensive Care Unit Nurses. Asian Nursing Research, 8(3), 219-225.
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Published
2021-09-30
How to Cite
Merdiana, C. V., & Gumelar, B. (2021). PENGARUH WORKPLACE BULLYING DAN PERCEIVED SUPERVISOR SUPPORT TERHADAP TURNOVER INTENTION. Jurnal Fokus Manajemen Bisnis, 11(2), 271–286. https://doi.org/10.12928/fokus.v11i2.3909
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