MEMPREDIKSI PENYIMPANGAN INTERPERSONAL DARI KEADILAN PROSEDURAL DAN KEADILAN INFORMASIONAL
DOI:
https://doi.org/10.12928/fokus.v10i2.2766Keywords:
Procedural Justice, Informational Justice, Interpersonal DevianceAbstract
This study aims to investigate the relationship between procedural and informational justice and interpersonal deviations. Specifically, this study hypothesizes that: (a) There is a negative relationship between procedural justice and interpersonal deviation behavior, (b) There is a negative relationship between informational justice and interpersonal deviationbehavior. To test the hypothesis, SPSS was used to analyze survey data from 124 hospital nurses at public private hospitals in Yogyakarta. The results show that all hypotheses are proven. And furthermore, this study produces suggestions both theoretically and practically.
References
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Alias, M. & Rasdi, R. M. (2014). Organizational Predictors of Workplace Deviance among Support Staff. Procedia-Social and Behavioral Sciences, 172: 126 – 133.
Amiri, et al., (2012). Evaluation of Effective Fashionism Involvement Factors on Impulse Buying of Costumers and Condition of Interrelation between These Factor. Journal of Basic and Applied Scientific Research, Vol. 2, No. 9, 9413-9419.
Aquino, K., Galperin, B. L. & Bennett, R. J. (2004). Social Status and Aggressiveness as Moderators of The Relationships Between Interactional Justice and Workplace Deviance. Journal of Applied Social Psychology, 34: 1001-1029.
Aquino, K., Lewis, M. U. & Bradfield, M. (1999). Justice Construct, Negative Affectivity, and Employee Deviance: A Proposed Model and Empirical Test. Journal of Organizational Behavior, 20: 1073-1092.
Bennett, R. J. & Robinson, S. L. (2000). Development of A Measure of Workplace Deviance. Journal of Applied Psychology, 85: 349-360.
Berry, C. M., Ones, D. S. & Sackett, P. R. (2007). Interpersonal Deviance, Organizational Deviance, and Their Common Correlates: A Review and Meta Analysis. Journal of Applied Psychology, 92: 410-424.
Bies, R. J. & Moag, J. F. (1986). Interactional Justice: Communication Criteria of Fairness. In R. J. Lewicki, B. H. Sheppard, & M. H. Bazerman (Eds.), Research on Negotiations in Organizations (pp. 43-55). Greenwich, CT: JAI Press.
Colbert, A. E., Mount, M. K., Harter, J. K., Witt, L. A. & Barrick, M. R. (2004). Interactive Effect of Personality and Perceptions of The Work Situation on Workplace Deviance. Journal of Applied Psychology 89: 599-609.
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Colquitt, J. A., Conlon, D. E., Wesson, M. J., Porter, C. L. H. & Ng, K. Y. (2001). Justice At The Millennium: A Meta-Analytic Review of 25 Years of Organizational Justice Research. Journal of Applied Psychology, 86: 425-445.
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Faheem, A. M. & Mahmud, N. (2015). The Effects of Organizational Justice on Workplace Deviance and Job Satisfaction of Employees: Evidence from a Public Sector Hospital of Pakistan. Mediterranean Journal of Social Sciences, 6:5.
Farahbod, Farzin dkk. (2013). Impact of Organizational Communication in Job Satisfaction and Organizational Commitment (Case Study Maskan Bank Guilan). Interdispinary Journal Of Contemporary Research In Business, Vol.5, No.4.
Fatimah, O., Amiraa, A M, and Halim F W. (2011). The Relantionship between Organizational Justice, Organizational Citizenship Behavior and Job Satisfaction. Pertanika Journal Soc, Sci & Hum, 9, pp: 115-121
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Greenberg, J. (2010). Customer Relationship Management as the Speed of Light: Fourth Edition. New York: McGraw-Hill.
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Griffin, R. W. & Lopez, Y. P. (2005). Bad Behavior in Organizations: A Review and Typology for Future Research. Journal of Management 31: 988-1005.
Hafisa, Dinda Yulia. (2018). Pengaruh Celebrity Endorse terhadap Minat Beli Produk Kosmetik Halal Wardah. Skripsi. Fakultas Ekonomi Universitas Islam Indonesia Yogyakarta.
Herman, Lisa Amelia. (2013). Pengaruh Keadilan Organisasi dan Sistem Pengendalian Intern terhadap Kecurangan (Studi Empiris pada Kantor Cabang Utama Bank Pemerintah di Kota Padang). Jurnal Akuntansi, Vol 1, No 1, 2013.
Hershcovis, M. S., Turner, N., Barling, J., Arnold, K. A., Dupre, K. E., Innes, M., LeBlanc, M. & Sivanathan, N. (2007). Predicting Workplace Aggression: A Meta-Analysis. Journal of Applied Psychology, 92: 228-238.
Kreitner, Robert dan Angelo Kinicki. (2014). Perilaku Organisasi. Edisi 9. Jakarta: Salemba Empat.
Kusumawati, Yulia, dan Made Surya Putra. (2015). Pengaruh Keadilan Prosedural dan Keadilan Interaksional terhadap Perilaku Retalisasi Karyawan. Jurnal Ekonomi, Universitas Udayana.
Robinson, S. L. & Bennett, R. J. (1995). A Typology of Deviance Workplace Behavior: A Multidimensional Scaling Study. Academy of Management Journal 38: 555-572.
Robinson, S. L. & Bennett, R. J. (1997). Workplace Deviance: Its Definition, its Manifestation, and its Causes. In
Agervold, M. (2009). Personality and Social Sciences the Significance of Organizational Factors for the Incidence of Bullying. Scandinavian Journal of Psychology, (4), 267–276.
Alias, M. & Rasdi, R. M. (2014). Organizational Predictors of Workplace Deviance among Support Staff. Procedia-Social and Behavioral Sciences, 172: 126 – 133.
Amiri, et al., (2012). Evaluation of Effective Fashionism Involvement Factors on Impulse Buying of Costumers and Condition of Interrelation between These Factor. Journal of Basic and Applied Scientific Research, Vol. 2, No. 9, 9413-9419.
Aquino, K., Galperin, B. L. & Bennett, R. J. (2004). Social Status and Aggressiveness as Moderators of The Relationships Between Interactional Justice and Workplace Deviance. Journal of Applied Social Psychology, 34: 1001-1029.
Aquino, K., Lewis, M. U. & Bradfield, M. (1999). Justice Construct, Negative Affectivity, and Employee Deviance: A Proposed Model and Empirical Test. Journal of Organizational Behavior, 20: 1073-1092.
Bennett, R. J. & Robinson, S. L. (2000). Development of A Measure of Workplace Deviance. Journal of Applied Psychology, 85: 349-360.
Berry, C. M., Ones, D. S. & Sackett, P. R. (2007). Interpersonal Deviance, Organizational Deviance, and Their Common Correlates: A Review and Meta Analysis. Journal of Applied Psychology, 92: 410-424.
Bies, R. J. & Moag, J. F. (1986). Interactional Justice: Communication Criteria of Fairness. In R. J. Lewicki, B. H. Sheppard, & M. H. Bazerman (Eds.), Research on Negotiations in Organizations (pp. 43-55). Greenwich, CT: JAI Press.
Colbert, A. E., Mount, M. K., Harter, J. K., Witt, L. A. & Barrick, M. R. (2004). Interactive Effect of Personality and Perceptions of The Work Situation on Workplace Deviance. Journal of Applied Psychology 89: 599-609.
Colquitt, J. A. (2001). On Dimensionality of Organizational Justice: A Construct Validation of A Measure. Journal of Applied Psychology, 86: 386-400.
Colquitt, J. A., Greenberg, J. & Zapata- Phelan, C. P. (2005). What Is Organizational Justice? A History Overview. In J. Greenberg, J. Colquitt (Eds.), Handbook of Organizational Justice (pp. 3-56). Mahwah, New Jersey: Lawrence Erlbaum Associates.
Colquitt, J. A., Conlon, D. E., Wesson, M. J., Porter, C. L. H. & Ng, K. Y. (2001). Justice At The Millennium: A Meta-Analytic Review of 25 Years of Organizational Justice Research. Journal of Applied Psychology, 86: 425-445.
Colquitt, J. A., Greenberg, J. & Zapata- Phelan, C. P. (2005). What Is Organizational Justice? A History Overview. In J. Greenberg, J. Colquitt (Eds.), Handbook of Organizational Justice (pp. 3-56). Mahwah, New Jersey: Lawrence Erlbaum Associates.
Cropanzano R, et al. (2007). The Management of Organizational Justice. Academy of Management Perspectives. Pg 34-38
Cruceru, Raluca and Cristina Macarescu. (2009). Interactional Justice: The Link Between Employee Retention and Employment Lawsuits. Romanian Economic and Business Review, Vol 4 (4): pp. 95-102
Diefendorff, J. M. & Mehta, K. (2007). The Relations of Motivational Traits with Workplace Deviance. Journal of Applied Psychology, 92: 967-977.
Dora, M. T. H. and Azim, A. M. M. (2019). Organizational Justice and Workplace Deviance Behavior: Psychological Capital as Mediator. American International Journal of Humanities and Social Science, Vol. 5:2.
Faheem, A. M. & Mahmud, N. (2015). The Effects of Organizational Justice on Workplace Deviance and Job Satisfaction of Employees: Evidence from a Public Sector Hospital of Pakistan. Mediterranean Journal of Social Sciences, 6:5.
Farahbod, Farzin dkk. (2013). Impact of Organizational Communication in Job Satisfaction and Organizational Commitment (Case Study Maskan Bank Guilan). Interdispinary Journal Of Contemporary Research In Business, Vol.5, No.4.
Fatimah, O., Amiraa, A M, and Halim F W. (2011). The Relantionship between Organizational Justice, Organizational Citizenship Behavior and Job Satisfaction. Pertanika Journal Soc, Sci & Hum, 9, pp: 115-121
Greenberg, J. (1990). Organizational Justice: Yesterday, Today, and Tomorrow. Journal of Management 16: 399-432.
Greenberg, J. (2010). Customer Relationship Management as the Speed of Light: Fourth Edition. New York: McGraw-Hill.
Griffin, R. W., O’Leary-Kelly, A. & Collin, J. M. (1998). Dysfunctional Work Behaviors in Organizations, in D.M. Rousseau and C. Cooper, (Eds.), Trends in Organizational Behavior (pp. 65-82). London: John Wiley & Sons.
Griffin, R. W. & Lopez, Y. P. (2005). Bad Behavior in Organizations: A Review and Typology for Future Research. Journal of Management 31: 988-1005.
Hafisa, Dinda Yulia. (2018). Pengaruh Celebrity Endorse terhadap Minat Beli Produk Kosmetik Halal Wardah. Skripsi. Fakultas Ekonomi Universitas Islam Indonesia Yogyakarta.
Herman, Lisa Amelia. (2013). Pengaruh Keadilan Organisasi dan Sistem Pengendalian Intern terhadap Kecurangan (Studi Empiris pada Kantor Cabang Utama Bank Pemerintah di Kota Padang). Jurnal Akuntansi, Vol 1, No 1, 2013.
Hershcovis, M. S., Turner, N., Barling, J., Arnold, K. A., Dupre, K. E., Innes, M., LeBlanc, M. & Sivanathan, N. (2007). Predicting Workplace Aggression: A Meta-Analysis. Journal of Applied Psychology, 92: 228-238.
Kreitner, Robert dan Angelo Kinicki. (2014). Perilaku Organisasi. Edisi 9. Jakarta: Salemba Empat.
Kusumawati, Yulia, dan Made Surya Putra. (2015). Pengaruh Keadilan Prosedural dan Keadilan Interaksional terhadap Perilaku Retalisasi Karyawan. Jurnal Ekonomi, Universitas Udayana.
Robinson, S. L. & Bennett, R. J. (1995). A Typology of Deviance Workplace Behavior: A Multidimensional Scaling Study. Academy of Management Journal 38: 555-572.
Robinson, S. L. & Bennett, R. J. (1997). Workplace Deviance: Its Definition, its Manifestation, and its Causes. In
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Published
2020-10-08
How to Cite
Nurmaya, E. (2020). MEMPREDIKSI PENYIMPANGAN INTERPERSONAL DARI KEADILAN PROSEDURAL DAN KEADILAN INFORMASIONAL. Jurnal Fokus Manajemen Bisnis, 10(2), 269–280. https://doi.org/10.12928/fokus.v10i2.2766
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